Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register
  • TMC Podcast #11 will stream live Saturday at 1PM PDT. We will be joined by special guest JT Stukes, a former engineer at Tesla. You can watch it live and participate in the chat on YouTube. We will addressing viewer comments and questions. For more information, follow the TMC Podcast #11 thread.

Home charging stopped during Texas Cold spell

I have a model X 2020 LR+.. It has always charged fine. Over last week during the Cold spell in Houston Texas, it has not allowed charging at home either from Level 2 charger, 115 V adapter or from 14-50 adapter. I have gone to Super Chargers near me several times and charging there works fine. Do I need to call a Service Center?
 

MorrisonHiker

Well-Known Member
Moderator
Mar 8, 2015
10,553
10,590
Colorado
I have a model X 2020 LR+.. It has always charged fine. Over last week during the Cold spell in Houston Texas, it has not allowed charging at home either from Level 2 charger, 115 V adapter or from 14-50 adapter. I have gone to Super Chargers near me several times and charging there works fine. Do I need to call a Service Center?
What error messages are you seeing? What color is the charge port light? Are there and lights flashing on the mobile connector?
 
  • Helpful
Reactions: Rocky_H
When I connect the charger cable the port starts blinking blue, then starts blinking green, then it goes to solid red. The console just says charging stopped. The remote app says just charging stopped.

There is nothing wrong with power or power cords. The Tesla adapter is green.

My car did update software this morning but is still doing same thing. 2021.4.6 is the new version 2020.48.35 was prior version.
 

mswlogo

Well-Known Member
Aug 27, 2018
7,589
7,056
MA, NH
I have a model X 2020 LR+.. It has always charged fine. Over last week during the Cold spell in Houston Texas, it has not allowed charging at home either from Level 2 charger, 115 V adapter or from 14-50 adapter. I have gone to Super Chargers near me several times and charging there works fine. Do I need to call a Service Center?

Keep in mind SuperCharger is DC. Level 2 is AC and there is an AC to DC converter in your car. It may be broken if you have tried multiple sources. SuperCharger bypasses that converter. Yes, make an appointment.
 

Missile Toad

MSLR Wht/Blk/19 | OD 6/10/21 | RN11512
Aug 30, 2016
688
782
30.04, -95.16
My X spent almost a week in Service Center. They replaced the charger in the car at no cost. All good now.
The chargers are pretty essential parts. I'm surprised that Tesla couldn't have a stock available at the time you made your appointment, and swap it out in 24 hours. Did they give you a loaner for the week?
 

Products we're discussing on TMC...

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top