TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker or making a Paypal contribution here: paypal.me/SupportTMC

Home delivery versus Service Center

Discussion in 'Model S: Ordering, Production, Delivery' started by montgom626, Jan 24, 2013.

  1. montgom626

    montgom626 Active Member

    Joined:
    Dec 15, 2012
    Messages:
    1,339
    Location:
    USA
    I am within 60 miles of the Chicago Service Center. I was wondering if it makes sense to pick up my MS at the SC? If there are any "issues" with my MS, I can just leave it at the SC and wait for the "issues" to be fixed and then pick it up. Does that make sense???
     
  2. mknox

    mknox Well-Known Member

    Joined:
    Aug 7, 2012
    Messages:
    8,568
    Location:
    Toronto, ON
    It makes perfect sense and is exactly what I plan to do at the Toronto SC. Also, I'm only 4 or 5 miles away.
     
  3. swegman

    swegman Member

    Joined:
    Mar 27, 2012
    Messages:
    962
    I'm doing the pickup at the Tesla store. This way, ownership of the vehicle stays with Tesla until I inspect, drive and accept the vehicle, completing the paperwork and paying at that time. As per the MVPA, if Tesla ships the vehicle via a common carrier to you, ownership and title transfers from Tesla to you at the time the vehicle is loaded on the common carrier. This means you have to pay for the car before it is delivered to you, and should the car become damaged by the common carrier, you are out of luck. There have been a few cases where the carrier damaged the car, and Tesla has stepped in to fix things, but I prefer to inspect the vehicle before paying and reject the vehicle if there is any problem. If you reject the vehicle that is shipped by common carrier (because of damage), you could be out the non-refundable deposit. By taking delivery at the store, Tesla confirmed that "not a cent of your money will be "on the line" until you drive our car "off the lot", in line with more familiar car purchasing practices".
     
  4. mitch672

    mitch672 Active Member

    Joined:
    Jul 1, 2012
    Messages:
    1,868
    Location:
    Stoughton, MA
    I picked my Model S up at Tesla Watertown, MA a week ago, though I paid for it the week before via Wire Transfer from my bank.

    They are shipping all of the cars to our local Watertown service center now, its just a decision to take delivery at the Service Center, or they put it on their 20' trailer pulled by a pickup truck and deliver to you wherever you want. I think they are doing it this way, so they can inpsect the cars as they are unloaded, plus since its a single delivery point, they are probably getting a better deal on the shipping charges.

    it's a good idea to pick it up at the service center anyway, as then you get to find out where it's located, how to get to it, and you also get to meet the manager and a few of the mechanics will also be their as well, plus your delivery specialist will be able to take their time showing you the car, because they won't be in a rush to do the next delivery (usually)
     
  5. montgom626

    montgom626 Active Member

    Joined:
    Dec 15, 2012
    Messages:
    1,339
    Location:
    USA
    Very good reasons to have pickup at the SC! I really like the idea of paying for the MS after I do an inspection and a test drive.
     
  6. kinddog

    kinddog Banned

    Joined:
    Oct 8, 2012
    Messages:
    564
    Location:
    Northern Virginia
    i am 35 miles from the DC store/service center, and i have chosen to pick up there.

    they said it would probably be a couple days quicker than home delivery, and you'll leave with the car detailed, fully charged, and completely inspected.

    i'll also avoid the scene of an 18-wheeler coming down my residential street and backing a $100k car in front of my house. that's not the attention i'm lookin for...
     
  7. bob_p

    bob_p Member

    Joined:
    Apr 5, 2012
    Messages:
    939
    We have to do home delivery in Texas - and I would much rather have picked the car up at the Service Center. While the Tesla staff have been very helpful - they weren't here when the car was delivered - which put the burden of inspecting the car on me. They really should inspect the car once it gets here, get it detailed - and identify any minor problems that should be fixed before the car is picked up.

    While home delivery sounds like a neat idea - once Tesla gets beyond the early adopters - Service Center or Factory delivery will probably be a better strategy.
     
  8. montgom626

    montgom626 Active Member

    Joined:
    Dec 15, 2012
    Messages:
    1,339
    Location:
    USA
    I understand! Neighbors don't need to know your business.
     
  9. kendallpb

    kendallpb Model S: P 8061

    Joined:
    Oct 29, 2010
    Messages:
    1,185
    Location:
    MD, USA
    Keep in mind, there are three things--home delivery by Tesla (with a Devliery Specialist), picking up at Tesla, or direct ship (where a trucker drops it off). @bob_p, I think you get direct ship--the DS can't even come to you, right? Texas is one of the mean states? @kinddog, I wonder if they're talking real home delivery and that's why it'd take longer (when I'd expect direct ship to be quicker)--ship to DC then they have to schedule/plan for someone to get it to you.

    I realize the home delivery w/DS could be on an 18-wheeler or not (heck, maybe the direct ship can be, too), but to me the home delivery is nicer. Not that I want an 18-wheeler, but I'm close enough to Rockville SC that this seems unlikely to me. I want the full white glove DS treatment. ;-) Maybe I'm silly. Also I figure if a DS is bringing the car, he can jolly well take it back if there's some issue. But aside from cosmetic stuff, I'd be surprised to notice any major flaw that would require it to not stay with me.

    That said, service center/store pickup is a close second to me. Direct ship is a distant, distant third.

    Anyway, maybe I'm on crack but this is based on my impressions here and what my PS has said about the options. I laid out the three as I understood and he didn't correct me, and said he'd arrange for me to pick it up at the Rockville SC, but if he could, he'd arrange a home delivery. And from my e-mail and our past communications, he knows well that I'm leery of the "trucker drops it off, have fun" and my concerns about figuring out where to "meet" an 18-wheeler near my house. (One couldn't really get to me, methinks.)

    - - - Updated - - -

    P.S. in a week or two, of course, I may find out my PS took me for a ride (so to speak) and I may be very grumpy. ;-) Heh, hope not.

    - - - Updated - - -

    BTW @swegman, my PS said I'd pay when I got the car; a direct ship/common carrier situation wouldn't allow for that--my original setup for direct ship, I was told I'd be paying ahead of time.

    Okay I'm shutting up now. Sorry, still riding the high of finally getting a VIN today. ;-)
     
  10. montgom626

    montgom626 Active Member

    Joined:
    Dec 15, 2012
    Messages:
    1,339
    Location:
    USA
    When I pick up my MS at the Chicago SC, what form of payment do they want???? Cash? ;-)
     
  11. Raven

    Raven Member

    Joined:
    Oct 9, 2012
    Messages:
    258
    Location:
    US
    #11 Raven, Jan 25, 2013
    Last edited: Jan 25, 2013
    So if you pick up in CA at the factory, you pay CA sales tax, correct? What states wave sales tax on EV's and is it possible for a non-resident to take advantage? Lastly, what tax rate is IL? If the rate is lower than MN it may make sense to get my fix by flying there and driving it home.
     
  12. swegman

    swegman Member

    Joined:
    Mar 27, 2012
    Messages:
    962
    jendallpb, have them check carefully. I have been waiting a week to finaslize my order while Tesla figures out how to take delivery. Apparently, the rules for MD have just changed and they are not sure what to do now. As a result, eventhough my finalization due date has passed, Tesla told me (in writing) that they will honor the old pricing because the delay is due to them still trying to figure out how delivery to MD rresidents has to be done.
     
  13. eelton

    eelton Member

    Joined:
    Sep 23, 2012
    Messages:
    190
    Location:
    Chicago, IL
  14. Raven

    Raven Member

    Joined:
    Oct 9, 2012
    Messages:
    258
    Location:
    US
    Then I'm curious as to why everyone is reporting that factory delivery is subject to CA sales tax. Are you then getting taxed again by your state of residence?
     
  15. UMD86

    UMD86 Member

    Joined:
    Oct 20, 2012
    Messages:
    269
    Location:
    USA
    NJ has a sales tax exemption for EVs.
     
  16. joshuaeven

    joshuaeven Member

    Joined:
    Nov 22, 2012
    Messages:
    245
    Location:
    Portland, OR

    Me too! I guess as I get closer to my delivery-window I'll talk to TMC directly. I would definately opt for the factory pick-up experience, but not if it means paying sales tax.
     
  17. HFh

    HFh Member

    Joined:
    Jan 15, 2012
    Messages:
    210
    Location:
    Atlanta, GA
    You often pay tax WHERE YOU PICK IT UP. If you are registering the car somewhere else most states have reciprocal agreements allowing you to credit the tax you've paid to your own local tax. The difficulty normally arises when, say, Cali tax is higher than OR tax.
     
  18. andrewket

    andrewket 2014 S P85DL, 2016 X P90DL (soon 100)

    Joined:
    Dec 20, 2012
    Messages:
    5,047
    It is too simple to say that you pay taxes where you pick it up, or you pay taxes where you register the car. It varies state to state. In California, a non-resident buying a car in CA (CA pick up) must pay CA taxes. Because of this, you will frequently see car dealerships in CA ship the car to NV and have the buyer pick the car up there. Many states will reduce the tax owed in the registration state if you can prove you paid sales tax in the state in which you purchased the vehicle. If the tax that you paid is less than the tax due in your registration state, the registration state (typically your home state) will collect the difference.

    Some states (read: not CA) will exempt out of state purchasers and give them a 7/10-day "drive off" permit to legally the drive the car out of the state.

    Bottom line: You need to look up the rules for your home state. California is not non-resident friendly.

    Edit: Additional info - there are typically clauses that say that a car that is registered/resides in a different state for less than 12 months is not exempt from sales tax in the second registration state. For example, if you try to register your car in a state that has no sales tax for EVs, and then immediately re-register the car in a different state, you will still owe taxes. My guess is the tax would be prorated for the duration it was registered in the other state, up to 12 months. So if you want to register your car in an EV friendly state and keep it there for 12 months you can probably get around sales tax. Keep in mind that almost every state has a rule that any car being garaged and/or used in the state for more than x days (typically 30) must be registered with that state.
     
  19. montgom626

    montgom626 Active Member

    Joined:
    Dec 15, 2012
    Messages:
    1,339
    Location:
    USA
    Residents of Washington State pay no sales tax on an EV.
     
  20. carrerascott

    carrerascott FUEL FTR

    Joined:
    Nov 15, 2012
    Messages:
    893
    Location:
    Charlottesville, Virginia
    So bummed Virginia seems to have no incentives for EVs. :-( I get to pay sales tax (albeit only 3%) but then 4% personal property tax annually.
     

Share This Page