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Hong Kong: Tesla Motors App for iPhone

Discussion in 'Hong Kong' started by DITB, Aug 6, 2014.

  1. DITB

    DITB Charged.hk co-founder

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    So when do they plan on releasing the app? Cars have been out for weeks, the app has been out for more than a year in other markets.

    Tesla Model S on the App Store on iTunes

    Click the "View in iTunes" and it still says

     
  2. JohnxII

    JohnxII Member

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    Ms Han said in an email dated 6th August:
     
  3. DITB

    DITB Charged.hk co-founder

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    It might be waiting for Apple to change it to be available also in Hong Kong. But what is there to test?
     
  4. markwj

    markwj Moderator, Asia Pacific

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    Kind if ridiculous. Hit the button in iTunes connect and it becomes available in all stores worldwide. I really don't see why they have to restrict it thus. It is a free app anyway, so anyone can download it from US store.
     
  5. DITB

    DITB Charged.hk co-founder

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    #5 DITB, Aug 7, 2014
    Last edited: Aug 7, 2014
    Yes, I have it on my old 3Gs which I use for backup and overseas sim cards when traveling. WHY it's not in the HK store, weeks after the delivery of the first cars - is inexcusable. Often this is also the case with other localised apps - like a transport information app for some country. Foreigners cannot get the "when does the next train leave" app as some bureaucrats assume everyone who uses the train has local phones. Who cars what shop you have, if you make a free app, or paid for that sake, why restrict it to a certain local market only?

    Tesla App - no linked cars.png

    This is how it looks like from my 3Gs, using an overseas account. My HK iTunes won't accept it though, on my iPhone 5S.

    Come one Tesla Motors, stop the excuses please, my BS detector is being overloaded!
     
  6. JohnxII

    JohnxII Member

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    #6 JohnxII, Aug 8, 2014
    Last edited: Aug 9, 2014
    Tried using the US app on iPhone 5, couldn't connect. Tried the beta Android app on Nexus7, haven't verified all functions but seems working fine for me...

    Still my primary mobile device is the iPhone so I guess patience is the answer...

    UPDATE: US app seem to be working fine now, you just need a US Apple ID
     
  7. DITB

    DITB Charged.hk co-founder

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    23/7-14: First Model S cars delivered in Hong Kong

    11/8-14: First day where the Tesla Motors Inc app is working in Hong Kong (can be installed, using a Hong Kong iTunes account).


    As far as I understand, you have to take delivery of your car first, and accept the delivery, then wait two days before the app is active.

    Too bad you cannot track the car while it is in transit!
     
  8. sc88

    sc88 Member

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    Yes the iPhone app works in HK.
     
  9. DITB

    DITB Charged.hk co-founder

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    Yes, it does now, but only since two days ago. Before August 11th, you needed to have an iTunes account in another country, like USA, Canada or certain European countries where it was released already.
     
  10. Captain_Kong

    Captain_Kong Member

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    I've also downloaded the app in hk, but need the car to be delivered before activating the app account.

    Btw, any one knows if there's a valet mode in the car or through the app controls?
     
  11. markwj

    markwj Moderator, Asia Pacific

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    No, not yet. Rumours are that it is coming.
     

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