Me and my wife were in the market for a Model X. We visited the Highland Park showroom last Saturday and we were treated terribly. For starters the showroom has a single model x, the showroom is dirty and unorganized. We literally stood there for 20 minutes looking at the showroom car before I had to go get someone to help us. You know what that's ok but the part that really pissed me off was that EVERY SINGLE PERSON THAT WORKS THEIR IS SO ARROGANT they did not want to help me, and when I inquired about a home test drive because I have limited time they told me that home test drives were only for "serious buyers" only. At that point me and my wife were fuming. Needless to say we left and went too Tesla Oakbrook. They were so genuine and so kind, no snottiness or anything, very helpful and cheerful, they gladly set up a home test drive and the day after the test drive we placed an order for a pearl white MX 100D. I also made sure delivery was not at Highland Park. I feel Highland Park definitely needs a renovation and new training for their staff. I don't expect this type of arrogance when buying a 25k Prius much less a 125k tesla. The employees should not judge you based on the clothes that we were wearing or anything of that sort. These employees almost made us not want to purchase our dream car with the company we supported since the beginning. If not for David at Tesla Oakbrook we would be at Bentley right now finalizing a lease for a new bentayga instead of a model x. Have you guys ever had an bad experience with Tesla. How would you have reacted when a Tesla employee said the you weren't a "serious buyer".