I truly believe Tesla’s “trade-in” evaluation is a bait and switch.
Prior to ordering, I did a Tesla trade in eval. Offer was $44-$49k. Price range looked good, car is in excellent condition, maybe I’ll get somewhere in the middle, worst case I’ll take $44k. I place the order, pay the $250 fee.
Over the last 4 weeks I have continuously re-checked Tesla’s trade in value, and each time, the same ball park figures.
The other morning, I woke up, checked the value, and the same numbers. Later that afternoon I get a text from Tesla telling me my offer is ready…it’s $38k. $6k LESS than what they have been telling me. I responded with the info I have stated above and requested my $250 back, as I would not have placed an order with a $38k offer.
I re-checked the trade value on their site moments after their $38k offer, and have checked every day since…and it still shows $44-$49k. They clearly know they won’t pay over $38k for my car yet they still advertise they will, and refuse to give me back my $250.
This in my mind is classic bait and switch and exceptionally misleading at best.
I can’t believe they have not had legal consequences over this.