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How are quality issues with Model Y currently

Discussion in 'Model Y: Ordering, Production, Delivery' started by keith4909, Feb 4, 2021.

  1. ryanjeffords

    ryanjeffords Member

    Joined:
    Dec 19, 2020
    Messages:
    197
    Location:
    Texas
    Sounds like a successful delivery! I tend to be a bit of a picky hardass when it comes to quality issues but my only deal breakers are going to be major door or panel fitment. Like, I'm not taking a car where the doors don't close consistently. But...little things like scratched trim, etc.? No prob. I'll document it and ask them to replace and happily drive home.

    Also, AMEN ON THE HOMELINK. I have to find my old garage door opener I guess. I hear there's rumors that there will be native support for wifi enabled openers (which mine is). Not sure if that's included yet...
     
  2. SucreTease

    SucreTease Teslarian

    Joined:
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    Messages:
    695
    Location:
    Huntsville, Alabama
    You need to consider how the math pans out. For the Model Y, there are 3 different trim levels, 5 different paint colors, 2 different wheels (for non-performance), 2 different interior colors, and 2 different hitch options (yes or no). That alone makes for 2 x 5 x 2 x 2 x 2 = 80 different non-performance combinations, and 5 x 2 x 2 = 20 performance combinations, for a total of 100 unique build configurations. Adding another binary option (e.g. Homelink) would increase it to 200 unique build configurations.

    The more build configurations there are, the less likely it is that a build configuration can be found to match your order. That increases the likelihood that your car has to be custom built on the assembly line, meaning a longer wait for your car. It also makes it increasingly likely Tesla might have trouble finding someone to match up your custom configuration to someone else if you back out of your deal, meaning they have to store the car somewhere.

    For an option that has to be built as you want it in the factory, there is no other option but to have it set up that way in the factory. But for something that can be easily added later, it makes much more sense to add it after delivery.

    Some of this stuff will become easier once Tesla delivery infrastructure grows to be able to handle their volume. But for now, their infrastructure is lagging behind their growth and probably will for the foreseeable future (at least another 3 years, considering the Cybertruck).
     
    • Informative x 1
  3. MY_First_Elec

    MY_First_Elec Member

    Joined:
    Jan 31, 2021
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    Location:
    USA

    Easy fix... include Homelink in every vehicle as a standard feature. With their constant work in reducing costs ($/KWH, manufacturing efficiencies, going to mega castings, etc.), this $300 option, which costs them WAY less, can be easily added with little to no net effect on profit. This is one of those "no duh" features that even $25k cars have.
     
    • Like x 5
  4. SucreTease

    SucreTease Teslarian

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    Actually, it does not cost them "WAY less" because Homelink is a third-party licensed product. Including this would mean that everyone would have to pay for it, even if they do not need it.
     
    • Disagree x 1
  5. xgman

    xgman Member

    Joined:
    Aug 22, 2020
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    Location:
    DC area USA
    Oh, you mean like virtually every other comparable car on the planet? If we are going to start picking and choosing features simply because everyone may not use it, we're in big trouble.
     
    • Like x 2
    • Love x 1
  6. Itsuo-DC

    Itsuo-DC Supporting Member

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    Location:
    Washington, DC
    Posting from another thread:
     
  7. teskari

    teskari Member

    Joined:
    Jan 20, 2021
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    Location:
    Denver
    I have to admit all this time sitting and waiting for my 7-seater arrival has me reading too many of these forum posts about issues. Starting to get a bit anxious myself.

    Most concerning to me is the heater situation which seems like it's more on the recent end of the rollout spectrum. It's less about the fact of loosing heat suddenly but more with the defrost in-turn not eliminating ice on the windshield while driving. Anyone in cold weather knows this can happen suddenly with splash up and is impossible to see. Terrifying on the highway.

    And then there's the ear pressure thing? WTH is that?!?!
     
    • Like x 1
  8. Pianewman

    Pianewman Member

    Joined:
    Oct 28, 2020
    Messages:
    554
    Location:
    Fort Worth
    88xxx, picked up Dec 26. Now at 2200 miles, no rattles, squeaks. Body panels fit perfectly, interior flawless. Excellent paint, shop who did the ceramic for me thought it was the best Tesla paint he's seen (red)

    Noticed unusual mvmt in the steering wheel/column last week. Visited the SC yesterday to make an appointment (close by, prefer talking to a human), squeezed me in this AM, diagnosed the issue, ordered the part. Will re-visit to have the part installed in 10 days or so (related to the electric steering wheel adjustability mechanism)

    Very pleased with the car.
     
    • Like x 3
    • Love x 1
  9. Joints4Sale

    Joints4Sale Member

    Joined:
    Jan 11, 2021
    Messages:
    9
    Location:
    Maryland
    For those that haven't ordered Homelink. They send you a box that states that installation is voided if you open it. The box is so light that one might wonder if it actually contains anything. Perhaps it is just a code to activate via software. I was curious as to what was inside. If they're concerned about licensing costs then they could just sell a software update. IMG_0555.jpeg
     
    • Funny x 2
    • Like x 1
  10. everydaychris

    everydaychris Member

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    Feb 10, 2020
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    CA
    wait did you take an xray of you box?? lol thats a cool way to find out what you got for christmas
     
    • Like x 1
  11. ratsbew

    ratsbew Active Member

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    Wow, $300 for that tiny component.
     
  12. allaw

    allaw Member

    Joined:
    Apr 23, 2018
    Messages:
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    Location:
    Richmond, CA
    My 2018 M3 LR came with home link and I know they took it out and added as an aftermarket option later on. But this is still a relatively easy part to install whether at the factory or at service center. It would save them time overall if they send them to SC directly instead of having to send to us then bringing back to SC for installation since this is not DIY. Or as many have said before if one is willing to shell out for a LR model this could have been a standard option. I will have to make sure I get this ordered before taking delivery then.
     
  13. popgodazipa

    popgodazipa Member

    Joined:
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    Location:
    Housotn
    So has the Y finally received the updates of the refreshed 3 or not?
     
  14. acacia

    acacia Member

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    Oct 16, 2020
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    Location:
    Scottsdale, AZ
    IFL this! Way to put that X-ray machine to good use!!!!
     
  15. Electroman

    Electroman Supporting Member

    Joined:
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    6,104
    Location:
    TX
    What?? you went looking for a scratch under the bumper? Did you look for a scratch on the tires too?
     
  16. smcginnis

    smcginnis Travel in the time of Covid

    Joined:
    Feb 24, 2020
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    Location:
    San Francisco Bay Area
    Your friend is way behind in the news. Tesla has billions of dollars in the bank and getting more every day. And they have made strides in eliminating quality issues. At this point the only reason to wait is for coming upgrades such as the HEPA filter, minor interior changes or, eventually the 4680 batteries.
     
    • Funny x 1
  17. DocStizzle

    DocStizzle New Member

    Joined:
    Feb 13, 2021
    Messages:
    2
    Location:
    Montana
    I live in SW Montana and the nearest Tesla delivery center/technician location is 6 hrs away in Salt Lake. We do have access to mobile service techs who come to where I live once/mo from Boise, ID. I'm currently waiting for a VIN but should take delivery in the next month or so. I would like to put some PPF on the car and my detail guy recommends doing this ASAP after taking delivery as the less small nicks and chips the better the result. I have a blue Y ordered. My question is the cost/benefit of taking delivery in Salt Lake City with the option of looking the car over with someone from Tesla vs having Tesla ship the car to me in Montana and taking or rejecting delivery with whomever the delivery person is (I don't think its a Tesla employee but rather someone that works for a contracted delivery company and just drives the semi). On one hand If I take delivery in SLC I'll have the option to reject delivery with the guidance of someone from Tesla who can advise me on what can and cannot be addressed my a mobile tech. But the downside of this option is driving the car hundreds of miles on the interstate in winter and potentially damaging the paint before getting PPF. If I take delivery in Montana then the PPF goes on quick but I'll only have the delivery guy to help me with and build issues. Anyone have any experience with this situation or advice? Thanks!
     
  18. RocketMan777

    RocketMan777 Member

    Joined:
    Jan 24, 2021
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    Location:
    USA
    If I was you I would inquire more before installing PPF right away. I was reading online that it is recommended to wait 30 days before installing PPF. The paint still emits gases while it is curing and covering the paint with PPF before the paint cures can damage the paint.
    As far as your question on delivery. I personally would rather take delivery at home. Make sure you take videos the second the car gets delivered. Document everything with pictures right there and then. If the car ends up being too messed up then I am guessing there are “lemon” laws that protect you in the state of Montana. In my opinion, driving 6 hours on the interstate runs you a higher risk of road rash, on a paint that hasn't cured yet.
     
    • Like x 2
  19. SucreTease

    SucreTease Teslarian

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    Huntsville, Alabama
  20. RocketMan777

    RocketMan777 Member

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    USA

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