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How can I cancel the Model X reservation?

Discussion in 'Model X' started by yoyofather, Mar 10, 2015.

  1. yoyofather

    yoyofather Member

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    Apr 30, 2014
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    Location:
    Washington DC Metro
    Anyone knows how to do this?

    Is there a number to call? Should I stop by a local Tesla store and ask someone there to help me cancel the reservation? How long does it take to get the deposit back?

    Thanks!
     
  2. Paul Carter

    Paul Carter Active Member

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    Vancouver, BC, Canada
    Sorry to hear you are cancelling your reservation. We are so close to the final stretch now, but I'm sure you know that already are perhaps your circumstances changed. Its been a long wait for sure!

    In any case, I believe the easiest way is to use the Contact page at Tesla Motors with the topic of "Existing Order or Reservation". They may offer a wire transfer which could happen in as little as 1-2 days, or mail you a cheque the old fashion way. Its usually no hassle. Include your RN # and be sure to include your latest contact numbers and mail address.

    Cheers,
    Paul
     
  3. bonnie

    bonnie Oil is for sissies.

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    I'd just stop by the local store & ask a sales specialist to assist. No idea how long it takes, but I don't imagine it would be an unreasonable amount of time.
     
  4. daytonatom

    daytonatom Member

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    Ireland
    I cancelled my reservation about a year back. Refund took six weeks!
     
  5. yoyofather

    yoyofather Member

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    Thank you Paul. I filled the form yesterday but no response yet. Can anyone from Tesla customer service give me a call and help me with cancellation? Thank you!!
     
  6. bonnie

    bonnie Oil is for sissies.

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    This forum (teslamotorsclub.com) is not part of Tesla. They may or may not see your request over here. Nor would they know who you are by your username (unless your name in real life is 'yoyofather' :)).

    Best bet is to contact Tesla or stop in at your local Tesla store and get help from someone there.
     
  7. AnOutsider

    AnOutsider S532 # XS27

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    Tesla employs creepy internet-stalkers that maintain data on owners and their online persona. They just might.
     
  8. bonnie

    bonnie Oil is for sissies.

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    Screen Shot 2015-04-15 at 6.58.08 AM.png
     
  9. ecarfan

    ecarfan Well-Known Member

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    San Mateo, CA
    Call your local Tesla showroom or service center. They can assist you. The TMC forums are not owned or operated by Tesla.
     

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