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How can I find the name my sales agent

Discussion in 'Model 3: Ordering, Production, Delivery' started by Denis54, Nov 22, 2019.

  1. Denis54

    Denis54 Member

    Joined:
    Oct 8, 2019
    Messages:
    6
    Location:
    Montréal
    I went 3 times to their location and dealt with a different SA each time. How can I find which SA is associated with my order?
     
  2. OCR1

    OCR1 Active Member

    Joined:
    Jan 28, 2018
    Messages:
    3,656
    Location:
    Southern California
    You may not have a dedicated sales advisor. Unless you used a sales advisor to place the order (which generally doesn’t happen when placing orders online) Tesla may never assign one. Most people don’t need a sales advisor once they place an order since the sale has already been consumated. Your next step is likely to hear from a delivery advisor.

    You can try to find a salesperson who will stay with you throughout the delivery process. However, most of them will place a low priority on you because you have already ordered the car and their focus is converting prospects to customers, not hand holding confirmed customers waiting for deliveries.
     
  3. JamBiscuit

    JamBiscuit Member

    Joined:
    Nov 23, 2019
    Messages:
    20
    Location:
    Phoenix
    When I ordered in store the sales advisor sent me a text from his personal cell phone to communicate. He has been great answering my texts so far.
     
  4. aledesma

    aledesma Member

    Joined:
    Oct 14, 2019
    Messages:
    21
    Location:
    Dallas
    My delivery advisor looped in a local sales advisor when I had inquired about inventory vehicles -- this was back in September, when I had made my order and they estimated the delivery to be late November/early December. It just happened to be the same sales advisor that I took multiple test drives with, so that was nice.
     

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