How can I stop auto-renewal of my subscription here?

[UnknownSoldier]

I've checked my profile page and everywhere else I can think of and I cannot find anywhere that I can stop auto-renewal of my "Supporting Member" subscription here at TMC. I can't even find any page which lets me edit or remove my payment information, although at this point I don't actually recall how I entered that information in the first place. Is there something I'm missing here, why can't I edit my subscription?

 

[danny]

Sorry about that. I am going to add something about this to our Website Tutorial. To cancel your subscription, please login to your PayPal account, go to the Subscriptions section, and cancel it there. Please let us know if you have any issues. Thanks.

 

[UnknownSoldier]

Thank you! It is done with no issues. I appreciate your quick response!

 

[snlee06]

I'm having this same problem as well. Where can I find the area where I can cancel my subscription? It isn't available in my paypal section.

 

[snlee06]

I've actually looked through my records, and somehow ended up being charged $99 in march of this year with a recurring fee of $10 every month since then. The payments are attached to my primary bank account which I had never provided to this website. I have no clue how this happened, could one of the admin's please help me with this issue? Thank you.

 

[danny]

I've actually looked through my records, and somehow ended up being charged $99 in march of this year with a recurring fee of $10 every month since then. The payments are attached to my primary bank account which I had never provided to this website. I have no clue how this happened, could one of the admin's please help me with this issue? Thank you.

Hi, that is strange. I will contact you directly and we can look into what may have happened here.

In the meantime, please check your respective App store, as it sounds like you may have subscribed to the TMC app via your app store. You should be able to cancel any such subscription there, though we already closed the app so you shouldn't be charged there again.

 

[Beryl]

I need to cancel as well. PayPal just gives you a link (see image) that takes you to this site’s upgrade section.

Edit: I was able to remove PayPal as a payment method. You might want to put more clear instructions on the upgrade section since that is where PayPal sends your customers.