Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register
  • We just completed a significant update, but we still have some fixes and adjustments to make, so please bear with us for the time being. Cheers!

How did you get your SolarEdge Physical Layout

How did you get the Physical Layout?

  • Physical layout is missing

    Votes: 6 50.0%
  • Physical layout is missing and Tesla refuses to provide it.

    Votes: 1 8.3%
  • Already done when SolarEdge portal access was granted

    Votes: 3 25.0%
  • Customer had to provide optimizer layout to Tesla

    Votes: 1 8.3%
  • Customer was granted SolarEdge Designer permission

    Votes: 1 8.3%

  • Total voters
    12

sorka

Well-Known Member
Feb 28, 2015
7,618
5,645
Merced, CA
In my case, they're saying they won't do anything and that having the physical layout on my SE portal is not required as part of my contracted install.
 

solarAddict

Member
Jan 26, 2020
95
40
MA
"Already done when SolarEdge portal access was granted"

I worked with certified installer and when I asked about physical layout, one of the guys showed the panel layout map with place for stickers. Installers passed this map to the PM and he provided me with layout. Still, he managed to misplace one row of panels with other.
Thanks for "PSA" post - before panels were installed I took pics of optimizers IDs - so it as easy to catch and fix.
 

sorka

Well-Known Member
Feb 28, 2015
7,618
5,645
Merced, CA
"Already done when SolarEdge portal access was granted"

I worked with certified installer and when I asked about physical layout, one of the guys showed the panel layout map with place for stickers. Installers passed this map to the PM and he provided me with layout. Still, he managed to misplace one row of panels with other.
Thanks for "PSA" post - before panels were installed I took pics of optimizers IDs - so it as easy to catch and fix.

I asked my installer like 5 times to make sure they recorded the locations. Every time they pulled out an optimizer and hooked it up, I never saw them write anything down and they seemed to be pulling them randomly out of a box. Pretty this is why the layout was never done.

I now have the admin tab available on the SE portal but still not Physical Layout tab so I can't create and publish my own layout.
 

ahsinfla

Member
Oct 7, 2020
13
6
Florida
I asked my installer like 5 times to make sure they recorded the locations. Every time they pulled out an optimizer and hooked it up, I never saw them write anything down and they seemed to be pulling them randomly out of a box. Pretty this is why the layout was never done.

I now have the admin tab available on the SE portal but still not Physical Layout tab so I can't create and publish my own layout.

How do I get an admin tab on the SE portal?
 

ahsinfla

Member
Oct 7, 2020
13
6
Florida
You have to ask for it. You'll need it if you want API access.
I just got PTO and received my SolarEdge logon. I have the mapping from the install team and I would like to get it onto SolarEdge as all I see now is a single long line of my 24 panels. Is API access the same as an installer account? I really only want the mapping feature one time.
 

sorka

Well-Known Member
Feb 28, 2015
7,618
5,645
Merced, CA
I just got PTO and received my SolarEdge logon. I have the mapping from the install team and I would like to get it onto SolarEdge as all I see now is a single long line of my 24 panels. Is API access the same as an installer account? I really only want the mapping feature one time.

API access is just access to stream data from your portal account for data analysis (metrics, dashboards, etc).

I don't even have the mapping. I'll have to construct that myself with my wifi inspection camera taking pictures of the QR codes.
 

h2ofun

Active Member
Aug 11, 2020
1,232
192
auburn, ca
Am wondering if there is a practical need for this? I know if has been fun to look at things, but.
Power gets produced, used and sent back on the grid without the need of any of this, right?
 

MP3Mike

Well-Known Member
Feb 1, 2016
14,978
31,853
Oregon
Am wondering if there is a practical need for this? I know if has been fun to look at things, but.
Power gets produced, used and sent back on the grid without the need of any of this, right?

If you have a panel that in underproducing it allows you to know which one. That way you can see if it is a shading issue, or look to see if it is a failed panel, optimizer, or wiring connection.
 

h2ofun

Active Member
Aug 11, 2020
1,232
192
auburn, ca
If you have a panel that in underproducing it allows you to know which one. That way you can see if it is a shading issue, or look to see if it is a failed panel, optimizer, or wiring connection.
Yea, I understand that. I have looked at mine also. I never thought about asking for the serial number per panel during installation.
guess no easy way to get after since the information is under each panel?
 

sorka

Well-Known Member
Feb 28, 2015
7,618
5,645
Merced, CA
If you have a panel that in underproducing it allows you to know which one. That way you can see if it is a shading issue, or look to see if it is a failed panel, optimizer, or wiring connection.

What's remarkable is you'd think Tesla would WANT to know the optimizer locations. If I have a panel or optimizer failure Tesla won't know where it is and they'll just have to keep pulling up panels until they find the right one.
 
  • Like
Reactions: MP3Mike

sorka

Well-Known Member
Feb 28, 2015
7,618
5,645
Merced, CA
I got the layout and serial number from Tesla on the day of the install.. Then worked with SE to get the physical layout on my account. I got lucky..

When you say serial numbers, you mean the optimizer serial numbers? What did you do to get SE to do this? I called SE and even with the optimizer serial numbers and positions, they wouldn't touch it. They said I had to get Tesla to do it.
 

MXLRplus

Active Member
Mar 11, 2020
1,530
2,368
Eastvale, CA
There are two kinds of SolarEdge accounts. Installers and customers. You need to get an installer account. Once you have convinced them you are the installer:
  • When you get the Optimizers, there is a laser code sticker with it.
  • Draw your layout on a sheet of paper, then put the stickers where they belong.
  • Contact SolarEdge and get them to give you an installer account.
  • Now select your inverter PN, panel PN, and Optimizer PN and use their editor to do your layout.
I have had several issues that having a map has fixed for me. I had an Optimer fail, and I figured out which one and replaced it.
Dark pockets are lower power production. One area is unavoidable since it's caused by an AC unit, roughly center. But if you look at the 10 panel array to the right, it was a tree. I trimmed the tree.

upload_2020-12-31_20-22-30.png
 

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top