How did your snagging list go?

[elliot_holder]

Would be grateful for everyones opinions on my snagging list...
Collected today from Heathrow and was all in a pleasant enough collection experience, although I'm sad to say there were a list of issues (all relatively small) but will all need fixing nevertheless.

1. Front bumper: Mis-aligned, paint chips and scraped on underside.
2. Side Mirrors: No paint on edges so you can see the primer.
3. Cracked rear light
4. Damaged valve stem - Looks like someone fitted them with pliers instead of the proper tool!
5. Interior - Various scratches to leather, and trim pieces. Nothing major but not what I'd expect on a brand new car either.
6. Door hinges - Scratched, gouged, paint missing, presumably from adjusting doors.

Questions for you guys..
1. Are the paint repairs likely to be smart repairs? I'm hoping not and that it'll be a proper job done at a bodyshop. Anyone have any experience?

2. Door hinges. Am i being a little unreasonable expecting them to all be perfect given they've probably had to adjust doors etc to get them aligned? (I'm just frustrated as I've never seen damage to hinges on any other car I've owned).

Some pictures to just show things...

 

[MrBadger]

1. Are the paint repairs likely to be smart repairs? I'm hoping not and that it'll be a proper job done at a bodyshop. Anyone have any experience?

We had some paint chips fixed recently. I wanted them done as a smart repair as the panel had been ceramic coated so I didn't want the benefit of that lost.

The smart repairs are very good (blue metallic) and were done effectively whilst we waited. You wouldn't know about the repair even if you knew where to look although I suspect might be spotted under very close scrutiny.

 

[elliot_holder]

Thanks, thats reassuring.
Once the paint issues are sorted I'll be having the car PPF'd, so just want to make sure its a good quality and essentially invisible repair.

 

[LongRanger]

Needs new door hinges. That’s an example of unacceptable, they are damaged and not up to a quality level of finish.

 

[phil4]

Rusty hinges? I’d get them replaced before they get that way.

 

[rincewind]

The only 2 things I’m left with worrying about are a steering wheel one spline position out of alignment from “straight”

I had exactly the same thing with my M3P. They fixed it at the SC with no argument. To fix it, they will need to do a full alignment as the wheel cannot be centered by just removing and replacing it.

 

[boater291]

There definitely seems to be some major QC issue with the bonnet/front bumper in this latest batch of cars (made July/August). When I collected mine from Birmingham I couldn't believe how the majority of cars had this very noticeable issue. So much so that when I noted it as a defect to the Tesla employee he started pointing at the other cars (that were also poorly made) to show me it wasn't an issue and that was in fact normal! Not entirely sure how they're going to fix mine - they're going to replace the front bumper as there are other issues with it so that might do the trick but it may also need a new bonnet.

It goes in to Birmingham/Digbeth SC tomorrow for a few days, I have my fingers crossed but expectations set very low! Will report back.

 

[n47h4n]

There definitely seems to be some major QC issue with the bonnet/front bumper in this latest batch of cars (made July/August). When I collected mine from Birmingham I couldn't believe how the majority of cars had this very noticeable issue. So much so that when I noted it as a defect to the Tesla employee he started pointing at the other cars (that were also poorly made) to show me it wasn't an issue and that was in fact normal! Not entirely sure how they're going to fix mine - they're going to replace the front bumper as there are other issues with it so that might do the trick but it may also need a new bonnet.

It goes in to Birmingham/Digbeth SC tomorrow for a few days, I have my fingers crossed but expectations set very low! Will report back.
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Sounds frustrating! Are they atleast giving you a loaner while they sort it? I'm not too fussed about having the get a few things sorted, but wont be able to be without a car for a few days.

 

[elliot_holder]

Rusty hinges? I’d get them replaced before they get that way.

Not just yet, but I'm sure they will be by the time I go for my service appointment, first available was 22nd Sept.

Can only assume they carelessly damaged them when aligning doors...

 

[boater291]

Sounds frustrating! Are they atleast giving you a loaner while they sort it? I'm not too fussed about having the get a few things sorted, but wont be able to be without a car for a few days.

Yep, they're giving me a loaner - would be quite nice to have a couple of days trying out an S or X!

 

[pgkevet]

Yep, they're giving me a loaner - would be quite nice to have a couple of days trying out an S or X!

Sadly they tend to be older models set to chill mode so not the full experience

 

[bungle_78]

I have yet to find anything wrong with mine. Now two weeks old and about 1000 miles in. In previous cars (BMW) I’ve hade to have seats taken apart to resolve squeaks and air con systems rebuilt to overcome the system only blowing hot air at certain times even when set to 16c.

Forums aren’t great for judging an overall experience as people are more likely to post their problems while looking for a solution than post that everything is great. Hence more negativity.

I printed out one of the check lists for a Tesla when I picked mine up but in fairness to Tesla the checklist is really what you should look for on any new car. People look harder at a Tesla because there have been more problems, I do think if people went to BMW or Audi or VW and looked at new cars with the same sort of checklist they would also find problems. I’m not trying to say Tesla doesn’t have quality problems but I do think people also look harder at a Telsa than they would cars from other manufacturers.