I took delivery of my model 3 on Friday, I received an email from my delivery specialist saying the window sticker and bill of sale was attached but it was not. I emailed her back twice with no response. Is there another way to go get these documents? I have her cell but don’t feel the need to stalk, and I haven’t called the local store yet. Any suggestions would be appreciated. Thanks!
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How do I get the window sticker and bill of sale
- Thread starter nschemmaster
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siucity
Button Pusher
Delivery specialists rarely respond to emails or calls from customer who have already taken delivery. It’s quite unprofessional. Window stickers are not available online. The delivery center has to print them out. I requested one during the delivery process and they did give it to me, but I felt like I was asking them for something really foreign.
It’s a federal law to provide a customer with a Monroney sticker and there is a hefty fine for not doing so, but Tesla has not made this part of their delivery process. I really have no idea why they haven’t been fined heavily for this practice.
It’s a federal law to provide a customer with a Monroney sticker and there is a hefty fine for not doing so, but Tesla has not made this part of their delivery process. I really have no idea why they haven’t been fined heavily for this practice.
Brisket5652
Member
Telephone and nag them. You need them and have to receive them legally, you'll be able to get them eventually. Tesla can be kind of horrible about this stuff though so it may take a while.
Yeah, I don't know why either. It's whacky sloppy. Most people do get their sticker, but some deliveries have been ultra sloppy and Tesla still hasn't fixed this.
Working on a deal right now for 2020 MS and they are making a big deal about getting me the sticker. She said she could get it after I ordered it? Really weird, makes you wonder if when they give you a hassle that maybe they changed something on the car and don't want you to notice the difference between the sticker and actual car.
SDM44
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My window sticker was in the car when it was home delivered to me last week. They left it on the dash, and I'm glad they did or I would have completely forgotten about it.
Give your delivery center a call to see if they still have it laying around.
Give your delivery center a call to see if they still have it laying around.
Knightshade
Well-Known Member
Mine was both wrong, and removed from the window at delivery... (both technically federal crimes)
Sales sent me over to service who was able to print out a "correct" one though it was like 8x11 printer paper instead of the big "window sticker" size.
supraphonic
Member
I got two with my 2020 SR, the original full-format version on my passenger seat with a little adhesive remaining around the edges listing my car as a SR+ with Autopilot and FSD, and a second corrected 8.5" by 11" calling it a SR with neither.
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