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How do you communicate with your SA?

Discussion in 'Canada' started by Van Pacific, Feb 24, 2021.

  1. Van Pacific

    Van Pacific Member

    Joined:
    Feb 17, 2021
    Messages:
    32
    Location:
    Surrey. BC
    What is a best way to get hold of SA?

    i have her cell phone number (I assume that it’s a her work number)
    Texted but can’t hold of her last 2 days. It’s time sensitive because BC CEV.

    How do you communicate with you SA?
    Email.
    Cell
    Thru shop
     
  2. 5abi

    5abi Member

    Joined:
    Jan 27, 2021
    Messages:
    43
    Location:
    Vancouver
  3. CFinVancouver

    CFinVancouver Member

    Joined:
    Jun 3, 2016
    Messages:
    91
    Location:
    Vancouver
    Email. I don't get alot of info currently on the MY reservation I have.
     
  4. firechuk

    firechuk Member

    Joined:
    Feb 16, 2021
    Messages:
    23
    Location:
    Vancouver
    Same. Been tough to get any responses the last few days for sure. Also waiting on MY updates due to the BC CEV issue.
     
  5. randomcomment

    randomcomment Member

    Joined:
    Feb 24, 2021
    Messages:
    7
    Location:
    Vancouver
    Just been told by delivery that the CEV has run out completely now
     
  6. Van Pacific

    Van Pacific Member

    Joined:
    Feb 17, 2021
    Messages:
    32
    Location:
    Surrey. BC
    Oops.
    Did you just pick up and got CEV Rebate?
     
  7. randomcomment

    randomcomment Member

    Joined:
    Feb 24, 2021
    Messages:
    7
    Location:
    Vancouver
    No, I called in because my delivery advisor was away and I didn't have a delivery time yet. I said I'd take it without the rebate just want it asap and they told me it's run out and scheduled me in
     
    • Informative x 2
  8. firechuk

    firechuk Member

    Joined:
    Feb 16, 2021
    Messages:
    23
    Location:
    Vancouver
    When did they schedule you in for?
     
  9. bluenycom

    bluenycom Member

    Joined:
    Feb 12, 2021
    Messages:
    8
    Location:
    Rancho Cucamonga
    Email, Phone, and messages with 3 different people; supposedly, they're working as a team. I got an email from one with cc'ed to the other 2. I live in SoCal, but all 3 SA's are in Las Vegas, Nevada.
     
  10. randomcomment

    randomcomment Member

    Joined:
    Feb 24, 2021
    Messages:
    7
    Location:
    Vancouver
    Friday. They had some availability tomorrow and pretty much all day Friday
     
    • Like x 1
  11. SabrToothSqrl

    SabrToothSqrl Active Member

    Joined:
    Dec 5, 2014
    Messages:
    3,613
    Location:
    PA
    I was unaware anyone at Tesla had a phone anymore :(
     
  12. Tesjass

    Tesjass Member

    Joined:
    Jan 17, 2021
    Messages:
    108
    Location:
    bolton
    Best way is to call that SC and get hold of your SA .I had send emails but late replies so I will call them .you want things done ,get on there ass .you are paying and they should provide proper service
     
  13. firechuk

    firechuk Member

    Joined:
    Feb 16, 2021
    Messages:
    23
    Location:
    Vancouver
    Nice one. Did you already have your email saying it was ready for delivery, or did you just call?
     
  14. randomcomment

    randomcomment Member

    Joined:
    Feb 24, 2021
    Messages:
    7
    Location:
    Vancouver
    No email, though I know it was an inventory vehicle. Called in and they put the delivery appointment in so I can see it on my account now
     
    • Like x 1

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