Sounds like you had 3rd party delivery (the driver didn't hang around for half an hour walking you through all the car settings and features, right?).
If so, that means he wasn't a Tesla employee. I wouldn't expect him to know how or where to charge the car. It should have been charged before being loaded on the transport at the Tesla delivery center, though for a number of reason could have been missed. Still poor performance on their part, but the drivers job is just to physically get the car to you.