So you cannot schedule a service center visit on your own? That's kinda messed up.
Yeah, I am not sure if it is because I am a long way away from the service center or what logic the app uses. It used to force me into a service center visit and then I would be rescheduled for mobile if I put I wanted that in the notes, but at some point it changed. Mobile only comes to my area on Wednesdays now, so my scheduling is limited anyways. Good thing I can telecommute.