Is this a different email only for those who upgraded to MCU2? or the same email with Subject "Warranty Adjustment Program – Touchscreen Component" sent on or around Nov 9th?
Can one of you pls post the content of this email masking any PII?
My MCU1 failed last week, I'm wondering if I should upgrade to MCU2 or get the eMMC fixed? A partial refund will almost make me pull the trigger on MCU2
Email I got in November :
"
Our records show that you own, or previously owned, a Model S/X that was built before March 2018. It may be eligible for Tesla’s Warranty Adjustment Program covering malfunction of a memory chip (embedded MultiMediaCard). This malfunction may result in a blank or intermittently blank touchscreen but will not impact the ability to drive your car.
Tesla is providing eligible owners who experience a malfunction no-cost repairs to this part at any Tesla Service Center for 8 years/100k miles from initial delivery date. If you do not experience a malfunction, there’s no need to take action.
If you have already paid for repairs that meet the conditions of the program, you may be eligible for reimbursement. Tesla will send reimbursement details and eligibility by February 2021.
To learn more about the program and its terms and conditions, please click the link below.
"
Link is to the warranty adjustment program.