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How is your rear camera after MCU1 to MCU2 upgade (dark?)

besnova

Member
Nov 10, 2017
97
42
New York
I'm also suffering the dark backup camera after upgrade to MCU2. Otherwise I'm happy with the upgrade, and makes things feel newer. However, all the apps (Hulu, Netflix, Youtube etc) take anywhere from 15-30 seconds to actually launch once they are selected. Is this normal? Makes it feel a bit like an old tablet and was surprised at how slow it is to load, and then play a selection
Same with me when loading up, mostly Hulu and Netflix. YouTube is web-based so that probably takes a few just to load up the browser platform then another few to load up the page.
 

Zuikkis

Member
Aug 19, 2020
185
226
Finland
There's a trick to login into YouTube. If it doesn't work directly, go to plex.tv in the browser. Login with Google. It doesn't matter if you have never used Plex, Google login will work.

After that, launch YouTube and it will show you are logged in

Both YouTube and Netflix are really running on top of the browser. The difference is that browser runs windowed and app full screen, but in Model S that's not much of a difference..

you might want to run them always in browser, it's quicker to launch and especially quicker to switch between services. And you can use other services as well, nearly every video service works fine on the browser.
 

krsgio

Member
Nov 8, 2018
331
303
Colorado
I couldn't get YouTube app to work since I have 2 Factor Authentication on my logon... which the browser doesn't seem to support. Any ideas how to get around that
there was a hacky way to login to youtube by logging into plex from the browser that I used. trying via youtube gave me an error.
 
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Robotpedlr

Supporting Member
Dec 17, 2017
324
354
Seattle
I had a Mobile tech out to replace a headlight... I ask him and he also said a software fix is being worked on. So hopefully that is the case.
 

P100D_Me

Member
Nov 12, 2018
960
905
Australia
To the last two posts.......there is ALWAYS a software fix coming, that is the generic response to give you hope.;)
I wasn't really aware of this backup camera issue until seeing the pictures posted in here, how did they accept this was ok?
I've seen $60 Ebay reverse cameras with better image quality at night, I really wonder what goes on at Tesla engineering sometimes.
 

Zuikkis

Member
Aug 19, 2020
185
226
Finland
I wasn't really aware of this backup camera issue until seeing the pictures posted in here, how did they accept this was ok?

They probably just didn't test it in total darkness.

The pictures here are the "worst case". The camera is ok if there is any light.

It's just that it was clearly better with MCU1. That's why it was only noticed after these MCU2 upgrades started.

Every MCU2 model S has this bug. Even if they had MCU2 from new. But no one noticed until they started upgrading MCU1 cars.
 

VifferFun

Member
Jul 25, 2019
101
113
ON Canada
Maybe relevant to this thread - got an email from Tesla saying they may reimburse part of my MCU2 upgrade, because of MCU1 eMMC failure. (I upgraded to MCU2 because MCU1 died)

Warranty Adjustment Program

Now if they'll only fix my backup camera :)

I was really happy to get this message too! My MCU1 died and I paid about $3800 CAD to upgrade to MCU2 rather than paying about $1600 CAD to repair/replace my MCU1. I'd be pretty happy to be reimbursed for the $1600 CAD cost of the MCU1!
 

c0smicdirt

Member
Apr 5, 2020
50
40
New Jersey
I was really happy to get this message too
Maybe relevant to this thread - got an email from Tesla saying they may reimburse part of my MCU2 upgrade,

Is this a different email only for those who upgraded to MCU2? or the same email with Subject "Warranty Adjustment Program – Touchscreen Component" sent on or around Nov 9th?

Can one of you pls post the content of this email masking any PII?

My MCU1 failed last week, I'm wondering if I should upgrade to MCU2 or get the eMMC fixed? A partial refund will almost make me pull the trigger on MCU2
 
Last edited:

Horia

Member
Oct 9, 2020
9
7
Sunnyvale
Is this a different email only for those who upgraded to MCU2? or the same email with Subject "Warranty Adjustment Program – Touchscreen Component" sent on or around Nov 9th?

Can one of you pls post the content of this email masking any PII?

My MCU1 failed last week, I'm wondering if I should upgrade to MCU2 or get the eMMC fixed? A partial refund will almost make me pull the trigger on MCU2

Email I got in November :
"
Our records show that you own, or previously owned, a Model S/X that was built before March 2018. It may be eligible for Tesla’s Warranty Adjustment Program covering malfunction of a memory chip (embedded MultiMediaCard). This malfunction may result in a blank or intermittently blank touchscreen but will not impact the ability to drive your car.
Tesla is providing eligible owners who experience a malfunction no-cost repairs to this part at any Tesla Service Center for 8 years/100k miles from initial delivery date. If you do not experience a malfunction, there’s no need to take action.
If you have already paid for repairs that meet the conditions of the program, you may be eligible for reimbursement. Tesla will send reimbursement details and eligibility by February 2021.
To learn more about the program and its terms and conditions, please click the link below.
"

Link is to the warranty adjustment program.
 
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P100D_Me

Member
Nov 12, 2018
960
905
Australia
My MCU1 failed last week, I'm wondering if I should upgrade to MCU2 or get the eMMC fixed?
It is a hard call, it seems if you go the MCU2 route there is several compromises you have to accept when you do (all have been covered in various threads), if you stay with MCU1 then it will still be slow and lock-up but it won't brick with the new eMMC.
 

Battpower

Supporting Member
Oct 10, 2019
1,950
1,931
Uk
firmware fix "on the way"

To my certain knowledge, this has been the tune since Jan / Feb 2020. Remember this issue appears to effect most (all?) MCU 2 vehicles regardless of upgrade or original spec.

The pictures here are the "worst case". The camera is ok if there is any light.

I disagree. I have other cars with backup cameras and all manage reasonably well in low light. Certainly far better than MCU2.

The MCU 1 cars I have had as loaner have been WAY better in low light.

As others have observed, it looks like there is a contrast issue that makes things even worse for MCU2. Any bright light (street light, car headlights.....) and the darker image areas go black.
 
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besnova

Member
Nov 10, 2017
97
42
New York
After the holiday update, I notice the camera is a bit better when reversing in my dark driveway. It looks like the backlights are brighter. Before it was VERY dark, now it is better. I will continue to check it to see if it holds true.
 
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JeffVanEpps

Member
Apr 1, 2015
73
13
Got 2020.48.26. Rear camera view is no better. The miles of charge remaining on the instrument cluster seems to be using a smaller font, unless that's my imagination.
 

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