TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker or making a Paypal contribution here: paypal.me/SupportTMC

How late can I buy the service package and ext warranty?

Discussion in 'Model S: Ordering, Production, Delivery' started by cryptyk, Jul 16, 2015.

  1. cryptyk

    cryptyk Member

    Joined:
    Jul 8, 2015
    Messages:
    260
    Location:
    United States
    I just got my Vin and saw the "Buy service options" thing pop up in MyTesla. Do I have to buy the service contract and extended warranty now? How long can I wait to decide on those?

    Thanks!
    Ryan
     
  2. freelancer

    freelancer Member

    Joined:
    Jun 11, 2015
    Messages:
    27
    Location:
    Santa Clara, CA
    Service Contract - 60 days after delivery.

    Extended Warranty - Up to the day before your warranty expires.

    I asked my DS about this last week and these are the things he told me.
     
  3. AnOutsider

    AnOutsider S532 # XS27

    Joined:
    Apr 3, 2009
    Messages:
    11,923
    I was told you had 30 days to extend warranty if you pass 50k miles first
     
  4. tliving

    tliving Member

    Joined:
    Mar 8, 2014
    Messages:
    636
    Location:
    New England, USA
    This is also in the official paperwork. Your "My Tesla" portal page will actually count down the days for the service contract sign up:
    pre-paid-countdown.jpg

    No such thing for the extended warranty.

    Beware on the the service contract that the terms/terminology is vague and it may not be a good idea if you're a higher mileage driver.

    I didnt get the service contract but will be buying the extended warranty (currently at 41K miles).
     
  5. tomas

    tomas Traded in 9 rep bars for M3, used to be somebody!

    Joined:
    Oct 22, 2012
    Messages:
    2,111
    Location:
    Chicago/Montecito
    Keep in mind extended warranty requires you to adhere to service intervals so it is silly to buy extended warranty without service plan.
     
  6. kirkbauer

    kirkbauer Member

    Joined:
    May 31, 2015
    Messages:
    491
    Location:
    Atlanta, GA
    Do you have a source for that? I'm going to be a very low-mileage owner and I was only planning on doing service every 2 years (no service plan).
     
  7. tomas

    tomas Traded in 9 rep bars for M3, used to be somebody!

    Joined:
    Oct 22, 2012
    Messages:
    2,111
    Location:
    Chicago/Montecito
    Yes. Read the extended warranty.
     
  8. kirkbauer

    kirkbauer Member

    Joined:
    May 31, 2015
    Messages:
    491
    Location:
    Atlanta, GA
    I thought there were legal restrictions on that kind of thing...

    If I don't do an annual service for the first 4 years and then buy the extended warranty and start doing annual service then am I good?
     
  9. BrokerDon

    BrokerDon Member

    Joined:
    Aug 23, 2014
    Messages:
    198
    Location:
    Newport Coast, CA
    Four year extension plans are only available in combination with an initial four year service plan at this time. Extension plans may be available for individual purchase in the future. Availability, duration, and pricing subject to change.

    https://my.teslamotors.com/servicesignup/start
     
  10. jsm

    jsm Member

    Joined:
    Jul 15, 2015
    Messages:
    102
    Location:
    Northridge, CA
  11. tomas

    tomas Traded in 9 rep bars for M3, used to be somebody!

    Joined:
    Oct 22, 2012
    Messages:
    2,111
    Location:
    Chicago/Montecito
    READ YOUR EXTENDED SERVICE AGREEMENT. Forget about threads, there IS an accurate source document. It says loud and clear that you need to adhere to Tesla's regular service intervals in order for warranty to be valid. True, you do not have to buy their service plan, or even have done by Tesla (hah, where else?). But, if you don't, you still need to have service at the time/mileage intervals Tesla requires... which is same as buying their plan except more expensive.

    This is from the Tesla extended service agreement:


    1. To maintain the validity of this Vehicle ESA, You must follow correct operationsprocedures and have Your Vehicle serviced as recommended by Tesla. If requested, proof of requiredservice, including receipts showing date and mileage of the Vehicle at the time of service, must bepresented before any repairs under this Vehicle ESA commence. Service within 1,000 miles and/or 30days of Tesla’s recommended intervals shall be considered compliant with the terms of this Vehicle ESA.
     

Share This Page