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How long does email customer support generally take to get back to you?

Fernand

Active Member
Mar 22, 2019
1,474
1,471
Northern california
It takes more than dropping them a msg to get a timely reaction. It's like a competition. Squeaky wheel gets the grease, others wait in line. If your issue is pressing, put out some squeak. The on-line chat is the way that's worked for me, that and making an appt request, and calling and waiting on hold. And then calling the local service center.

My Android 5 phone doesn't display the appointment-making page, it's hidden behind a blank page. But for most people, that would be the first choice.
 

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