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How long does it take TESLA to register new user on APP.

usa9910

Member
Apr 27, 2018
62
6
Vancouver, BC
Hey,

I am buying a TESLA this Monday (P85) and wanted to know how long does it take TESLA to update the vehicle ownership and when can i start using the app?

After i sign the papers, i will call TESLA and let them know I am the owner..what are the next steps?

thanks
 

vraev

Member
Jan 31, 2018
225
155
Mississauga
I bought mine direct from Tesla and it took 2-3 days to get the app up and running. I had to call Tesla customer support, ensure the car was properly registered to my account before I could log in.
 

mknox

Well-Known Member
Aug 7, 2012
10,103
1,868
Toronto, ON
I sold my 2013 S to its new owner via Tesla when I purchased my new Model X (Convenience Sale). I could still "see" my old car on the app along with my new one for about a day.
 

.jg.

Member
Feb 27, 2018
446
369
Weston Super Mare, England
In my case, it took almost a month before Tesla added the car I bought privately to my Tesla account. In addition to the documentation that I emailed to them (registration, driving license, etc.), Tesla also waited until they received confirmation of the transfer of ownership from the previous owner. The previous owners had gone to a holiday home in another country and their domestic staff only took interest when I suggested that my service would be booked on the previous owner's account.
 

Mayo

Member
Aug 31, 2016
260
129
Corona CA
Email Tesla Customer Support they will do nothing over the telephone. I had to remove a sold tesla. and was requested to email them a copy of my ID and all paperwork related to the sale of the Tesla. After following thier instructions it took another three weeks for it to be removed. Good Luck
 

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