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How long does it take the order to update?

Discussion in 'Model X' started by K-MTG, Mar 11, 2016.

  1. K-MTG

    K-MTG Sunshade Captain of TMC

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    I changed my 70D to a 90D + added the premium package after "the call". For those of you who made changes to your order, how long does it take for it to update on MyTesla and a VIN to appear?
     
  2. CaliX

    CaliX Member

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    Call the 800 number and let us know.
     
  3. Aljohn

    Aljohn Member

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    It's not instantaneous, after you call and change the configuration.... it takes a time. When I changed my configuration, the Design page updated first in about 30 days. It was nearly 90 days before I got a new Purchase Agreement. At that time, they were only producing a few cars a day. I don't think Tesla was scheduling at the rate they are today and weren't paying that much time on orders with no VIN assigned. It will most likely update in a few days..... not to worry.
     
  4. Slappy32

    Slappy32 Member

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    I just received my update email with the new configuration this evening. It took about two weeks. I went from seven seats to six. It was updated on the website within a couple of days.
     
  5. K-MTG

    K-MTG Sunshade Captain of TMC

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    Some said that they were told the cut off for VIN assignment is on Monday until summer so I hope I am not affected by that.
     
  6. Librae

    Librae Member

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    I also switched from a 70D to a 90D and he told me via phone that my vin should be assigned within two weeks.
     
  7. K-MTG

    K-MTG Sunshade Captain of TMC

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    What was your ETA? I was told mid April. I also upgraded to the premium package? Did you also get that?
     
  8. K-MTG

    K-MTG Sunshade Captain of TMC

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    Just got this email but they didn't make the changes:
    1) 90D/Smart Air Suspension
    2) Premium Package

    Screen Shot 2016-03-12 at 1.49.32 PM.png
     
  9. K-MTG

    K-MTG Sunshade Captain of TMC

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    I called and they said they submitted the changes but no changes were made. So they will follow up with an update.
    For those of you who also made changes, did you have a problem?
     
  10. CaliX

    CaliX Member

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    Looks good it's the same color combination I am getting :)
     
  11. K-MTG

    K-MTG Sunshade Captain of TMC

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    Nice, what is your estimated delivery?
     
  12. CaliX

    CaliX Member

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    March 24-31 DS said it's built and should be at SC right after the 24th.
     
  13. Librae

    Librae Member

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    I didn't get the premium package. He said late April, early May for delivery. I was also concerned about the website not updating so I called him and asked about it. He assured me my order was changed "in the system" but it might be awhile before those changes hit the website.
     
  14. K-MTG

    K-MTG Sunshade Captain of TMC

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    Did you get an email though confirming changes but no changes were made (like I got)?
     
  15. n88

    n88 Member

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    One more who updated from 5 to 6 seat after email last week. No further email received.
    Was told changes would take place in a few days, with delivery in April/May window in Fremont.
    No news yet, but will post whenever there is news or VIN.
     
  16. K-MTG

    K-MTG Sunshade Captain of TMC

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    Did it update on MyTesla?
     
  17. loganintx

    loganintx Member

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    You added $20,000 - $22,500 to the cost of your car from a phone call??? Now that's an UP SELL! You will definitely enjoy the power and features.
     
  18. K-MTG

    K-MTG Sunshade Captain of TMC

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    I did it mainly because I wanted an early delivery and didn't want to fall into depression when the rest of you take deliveries :)
     
  19. mikevbf

    mikevbf Member

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    Well then, you probably saved $20,000 to $25,000 in many years of shrink bills :rolleyes:
     
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  20. dbsynergy

    dbsynergy Member

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    So I made 2 changes during the upsell call, 5->6 seats and MCRed -> Titanium. Looks like the color change is updated now in MyTesla but the seat config is still 5 seats :(
     

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