I have to vent; please forgive the length of this rant but I can't stand it when otherwise smart people do stupid things.
As TSLA stockholders and big time supporters of Tesla's goal of accelerating the transition to sustainable transport, we buy a lot of Teslas. Thus far, we've purchased five or six among the family.
But Tesla's Remarketing team just doesn't get it. They must have missed the class on "The Goal of Tesla," and why Tesla exists--the more Teslas that are sold, the faster Tesla grows, and the quicker we can begin to fix our planet's massive carbon problem. (First Rule of Holes: When in one, STOP DIGGING.)
But this week's Conference Call should give us all pause: vehicle deliveries were down a full 10% QoQ.
NOT GOOD.
I've recently been trying to do my part to help by buying another Model S. Now that ventilated seats are gone (the reason I've rationalized long and hard on for spending big money on a new MS;-), the only choices left to get those magic seats are Inventory cars. Found a couple that work for us, but it's all gone to hell, again, courtesy of Tesla Remarketing.
Are you sitting down? Tesla's Trade-In value on our wrapped, flawless, 2015 P90DL (with EVERY AVAILABLE OPTION, less 3rd Row Seats; MSRP $142,200; 8,800 miles), is an insulting $97,600. (And in late-December the Trade-In value was only $101k; that killed that deal too.)
Here are the pics from a few days ago, which also show the brand new driver's seat also installed a few days ago, courtesy of the Next Gen Seat bushing problem that made it feel like it wasn't bolted to the car anymore:
pylt has shared 49 photos with you!
How about some more salt for the wound? Right now, EV-CPO.com shows a nearly identically equipped 2015 P90DL with similar miles (7,642) for sale at $116,000:
Model S P90D 5YJSA1E40GF126555 | Tesla
**I get it: high-end cars can suffer a pretty hefty resale value hit. What I can't understand is the apparent stupidity of Tesla's Remarketing people.**
Let's recap: What is Tesla's reason for existing?
Accelerate the transition to sustainable transport.
How does Tesla get there?
SELL A LOT OF CARS--grow like crazy, get more Teslas on the street.
The gross margin on a P100D (or even a loaded 90D) is probably pretty large, as in "deep five-figures large."
So why not offer us a more favorable trade-in value (say $115,000), and maybe even suggest that we upgrade to the P100D instead of the loaded 90D I was looking at? If they break even on my car when they "CPO" it, or even if they lose a few thousand dollars, Tesla STILL comes out way ahead because they sold another new P100D or a 90D. Cash flow is a very good thing, AND now there's another Tesla sold and out in world . . . which is why Tesla exists.
For purposes of selling new Teslas, the remarketing division needs to be a loss-leader or break-even at best. Otherwise, they just get in the way of Tesla's goal.
Lastly, just to give you an example of why our first deal came apart at the end of December, take a look at their calculations for our P90DL when we had around 7,xxx miles IIRC. As an aside, the "Resale Price" shown was either an honest mistake, or a lie/pure fiction. At that time I checked EV-CPO.com and found several 2015 CPO MS P90DL's bracketing my mileage at $114,500, $115,000 and $126,000. (And how can it possibly cost them $11,300 in "Cost to Resell" a nearly new car that's in showroom condition?!?)
p.s. And get this: having a "wrapped" car like our P90D, which protects the original factory paint from road debris, is a NEGATIVE for Tesla trade in value. Tesla's crack remarketing team pulls the thousands of dollars worth of wrap off the car and throws it away. The labor to do that costs them money, hence another reduction in value. HOW CAN THEY BE SO STUPID?
************************************************************************
Resale Price 112,700
% Original Price 79%
(–) Tesla cost to resell (11,300)
(–) Warranty extension cost (1%/yr added) (1,500)
Trade-in Value* 99,900
% Original Configured Price 70%
* Based on normal wear and tear
Trade-in Value (including the $1,000 Ownership Loyalty Incentive) - $100,900.00
As TSLA stockholders and big time supporters of Tesla's goal of accelerating the transition to sustainable transport, we buy a lot of Teslas. Thus far, we've purchased five or six among the family.
But Tesla's Remarketing team just doesn't get it. They must have missed the class on "The Goal of Tesla," and why Tesla exists--the more Teslas that are sold, the faster Tesla grows, and the quicker we can begin to fix our planet's massive carbon problem. (First Rule of Holes: When in one, STOP DIGGING.)
But this week's Conference Call should give us all pause: vehicle deliveries were down a full 10% QoQ.
NOT GOOD.
I've recently been trying to do my part to help by buying another Model S. Now that ventilated seats are gone (the reason I've rationalized long and hard on for spending big money on a new MS;-), the only choices left to get those magic seats are Inventory cars. Found a couple that work for us, but it's all gone to hell, again, courtesy of Tesla Remarketing.
Are you sitting down? Tesla's Trade-In value on our wrapped, flawless, 2015 P90DL (with EVERY AVAILABLE OPTION, less 3rd Row Seats; MSRP $142,200; 8,800 miles), is an insulting $97,600. (And in late-December the Trade-In value was only $101k; that killed that deal too.)
Here are the pics from a few days ago, which also show the brand new driver's seat also installed a few days ago, courtesy of the Next Gen Seat bushing problem that made it feel like it wasn't bolted to the car anymore:
pylt has shared 49 photos with you!
How about some more salt for the wound? Right now, EV-CPO.com shows a nearly identically equipped 2015 P90DL with similar miles (7,642) for sale at $116,000:
Model S P90D 5YJSA1E40GF126555 | Tesla
**I get it: high-end cars can suffer a pretty hefty resale value hit. What I can't understand is the apparent stupidity of Tesla's Remarketing people.**
Let's recap: What is Tesla's reason for existing?
Accelerate the transition to sustainable transport.
How does Tesla get there?
SELL A LOT OF CARS--grow like crazy, get more Teslas on the street.
The gross margin on a P100D (or even a loaded 90D) is probably pretty large, as in "deep five-figures large."
So why not offer us a more favorable trade-in value (say $115,000), and maybe even suggest that we upgrade to the P100D instead of the loaded 90D I was looking at? If they break even on my car when they "CPO" it, or even if they lose a few thousand dollars, Tesla STILL comes out way ahead because they sold another new P100D or a 90D. Cash flow is a very good thing, AND now there's another Tesla sold and out in world . . . which is why Tesla exists.
WHY IS THIS SO FRIGGIN' HARD FOR TESLA REMARKETING TO UNDERSTAND?
Without naming names, I have been told by several Tesla Owner Advisers that it's much easier on them if someone pulls up in an any other brand of vehicle because working with Tesla HQ on a trade-in Teslas is such a pain in the a__. I never finished my last MBA class (so I wasted a 4.0 GPA--life got in the way darn it!) so maybe I'm missing something, or is just that otherwise intelligent people can get really dumb sometimes?
For purposes of selling new Teslas, the remarketing division needs to be a loss-leader or break-even at best. Otherwise, they just get in the way of Tesla's goal.
Lastly, just to give you an example of why our first deal came apart at the end of December, take a look at their calculations for our P90DL when we had around 7,xxx miles IIRC. As an aside, the "Resale Price" shown was either an honest mistake, or a lie/pure fiction. At that time I checked EV-CPO.com and found several 2015 CPO MS P90DL's bracketing my mileage at $114,500, $115,000 and $126,000. (And how can it possibly cost them $11,300 in "Cost to Resell" a nearly new car that's in showroom condition?!?)
p.s. And get this: having a "wrapped" car like our P90D, which protects the original factory paint from road debris, is a NEGATIVE for Tesla trade in value. Tesla's crack remarketing team pulls the thousands of dollars worth of wrap off the car and throws it away. The labor to do that costs them money, hence another reduction in value. HOW CAN THEY BE SO STUPID?
I am trying to keep my head from exploding.
Rant over; thanks for reading.
************************************************************************
Resale Price 112,700
% Original Price 79%
(–) Tesla cost to resell (11,300)
(–) Warranty extension cost (1%/yr added) (1,500)
Trade-in Value* 99,900
% Original Configured Price 70%
* Based on normal wear and tear
Trade-in Value (including the $1,000 Ownership Loyalty Incentive) - $100,900.00