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How reliable is your Model S?

Discussion in 'Model S' started by Dornish, Jun 4, 2018.

  1. Dornish

    Dornish New Member

    Joined:
    Jun 4, 2018
    Messages:
    4
    Location:
    Los Angeles
    Hi,

    I've never owned a Tesla before. I've been leasing BMWs for the past 10+ years and just recently, became interested in purchasing a used/CPO Tesla Model S.

    Before I even think about purchasing a Model S, I wanted to get some real feedback on the reliability of this car.

    So, to you MS owners out there, that have owned the car over 1 year+, can you give me a reasonable idea of what types of problems you've experienced and tell me what my expectations should be in terms of repairs/expenses IF I were to pull the trigger and buy a used MS ?

    Thanks
     
  2. whitex

    whitex Active Member

    Joined:
    Sep 30, 2015
    Messages:
    3,078
    Location:
    Seattle area, WA
    My experience on 4 of them so far that most of the time there are some shortcomings to fix when new, but once fixed the car hold up quiet well. Tesla service has always been great fixing any issues. Our newest Model S is only a couple of months old and only had one odd issue when connecting to an older Tesla charger but other than that it's fine and based on prior cars, including a 2015 Model S we still have, I expect it to stay that way.
     
    • Informative x 1
  3. L@urens

    [email protected] Family, Racing, Karting, MTBing

    Joined:
    Sep 25, 2013
    Messages:
    734
    Location:
    Enschede, NL
    Few driveline and battery issues in the first few years (2013-2015) rock solid since.
     
  4. ucmndd

    ucmndd Member

    Joined:
    Mar 10, 2016
    Messages:
    971
    Location:
    California
    I'm about to hit 50,000 miles accumulated in the last 18 months.

    The car has been 100% reliable, defined to mean every time I have gotten in the car and asked it to take me somewhere, it has done so without question or drama.

    I've had a few minor fit/finish/quality issues addressed under warranty, but nothing related to any of the critical systems. I get in the car, it goes. Every time. All but one of the service issues have been corrected by mobile service except for one overnight at the service center for the year 1 maintenance service. In that instance Tesla drove a loaner to me, took my car back to the service center, and then returned it to me at home the next day.
     
  5. David29

    David29 Supporting Member

    Joined:
    Aug 1, 2015
    Messages:
    1,360
    Location:
    DEDHAM, MA
    30,000+ miles on a 2015 S70D in nearly 3 years. Nothing has prevented driving the car except a flat tire (not specific to Tesla).
    Had one damaged tie rod end that was replaced, but even that was driveable, just noisy.
    Otherwise, just 3 or 4 annoying things -- 2 door handles, which were inconvenient but I could still drive the car. Minor adjustment in the sunroof, and one door gasket had to be reattached in one place, not long after delivery.
    So, my car has been extremely reliable so far. No 12V battery issues, no shutdowns that stopped the car. Maybe I got a good one, or maybe the satisfied folks are just busy driving their cars and living their lives and not posting to social media.
    I do have the steering bolt recall, which is to be addressed later in the year once the parts are available, but that seems to be a precaution, and I have had no symptoms, so am not worried.
    And of course my car will eventually get an airbag replacement, i think, but again that has yet to be scheduled on my car.
    The late 2015 cars like mine might be in a sweet spot -- well-proven design, AP1 installed, Michelin tires, still had leather seats, etc.
     
  6. Eclectic

    Eclectic Banned

    Joined:
    Nov 8, 2014
    Messages:
    627
    Location:
    Bay Area & Montana
    We've owned two Model S's (P85, P85D) since 2013, in excess of 100,000 miles driven. Only problem we've ever had was with the first P85. It had some sort of weird goo that leaked out of the edge of the frunk in warm weather. Otherwise, zero problems.

    Then again, it could be that we're not incredibly picky. We had zero problems with the two Audis before the first Tesla, or the BMWs, Mercedes and Lexus before that. Only vehicles I've had problems with were a Dodge pickup and a VW Rabbit.
     
    • Disagree x 1
  7. Charliek

    Charliek Member

    Joined:
    Oct 20, 2017
    Messages:
    33
    Location:
    Vriginia
    Hi Im coming up on my 1 yr anniversary (august 2017) . the MS 90D was about a 4 month " new" inventory when I got it with 1,000 "demo miles". on it . it came in pristine, the only failure I have had was a month after owning it the airconditioner blower motor failed ( probabaly infant mortality kind of thing). other wise it has been rock solid, runs great and AEP has gotten better over time. never had anything stop the car form running, but, like a big iphone, there have been the occasional SW glitches that are fixed by rebooting. it still puts a smile on my face every day I drive it , even after a year.
     
  8. miemrich

    miemrich Member

    Joined:
    Aug 4, 2012
    Messages:
    99
    Location:
    Cape Coral
    We are on our second Model S. The first we received (at home) in November of 2012 (Signature: VIN 0961) and kept it for 4 years and a little less than 40,000 miles. No problems!
    We traded it in mid 2016 for a new 75 (RWD). Since then it never saw the service center as it is perfect.
    By the way, we also have a 3/2017 Model X 100D which is perfect too.
     
  9. Broken

    Broken Member

    Joined:
    Jun 4, 2018
    Messages:
    7
    Location:
    Canada
    I've heard of owners who never experience any issues, but unfortunately I am not one of them. Over the past 7 months I've had countless issues, including power steering failing, 12V battery errors, non-functioning door handles, phantom braking, window/trim misalignment, navigation not working, autopilot not working, the trunk opening by itself, keyfobs not working, handles not responding, no LTE connectivity, podcasts and music won't load, the screen freezes up and won't respond to touch, the rear view camera freezes up or goes all black, I can go on.. It's an amazing car, when it works.. which isn't often in my case.

    If you do decide to buy one, make sure to bring an exhaustive checklist and expect to spend 1-2 hours inspecting it for issues before accepting delivery. On both vehicles there were glaring issues that were overlooked, and required multiple service visits to resolve.

    Tesla bought back my first 100D, and now my second one has been in service 7 times in two months. It's been a total nightmare, and even the loaners I've been driving (which I've had more than my car itself) are plagued with issues.

    If you don't believe me, feel free to check out my videos here:
    My Tesla Is Broken (@BrokenTesla) | Twitter
     
    • Informative x 1
  10. PDB33

    PDB33 Member

    Joined:
    May 24, 2018
    Messages:
    8
    Location:
    Oxford, UK
    Aug 17 75D suffered A/C failure (blowing hot air). Service centre said not to drive it. Car and parts have been at SC with parts for three weeks now, they say may be fixed in another week but …. Failures happen but the repair delay is not what I was expecting for a car at this price level.
     
  11. 303JeffB

    303JeffB Member

    Joined:
    May 9, 2017
    Messages:
    40
    Location:
    Colorado
    My 2016 S75D (November build so it has the AP2 hardware) came to me as a new inventory car with 1000 miles. It was delivered in near perfect shape, I had the passenger front door front latch adjusted to make it close better, but other than that the only trip to the service center in nearly 12000 miles was for the 1st annual service which is not required to maintain warranty, but does include fluid change in the drive units.
     
  12. achilles992000

    Joined:
    May 16, 2017
    Messages:
    48
    Location:
    Washington DC
    Very reliable. I'm at 42,000 miles.

    Car has only been to service center twice in 3.5 years.
    Once for annual service at 17500. I had a suspension problem at 31000 but it was fixed in 2 hrs at the service center under warranty.
    .
     
  13. ⚡️ELECTROMAN⚡️

    ⚡️ELECTROMAN⚡️ Fritterer and waster of hours in an off hand wayer

    Joined:
    Jul 15, 2016
    Messages:
    1,544
    Location:
    Portland, Oregon
    21,000 miles and no mechanical or computer reliability issues.
     
  14. Ande

    Ande Member

    Joined:
    Jul 28, 2017
    Messages:
    338
    Location:
    Norway
    Never had any issue that was urgent or critical. The most "critical" was a door handle that stopped working. SC fixed it a few days later.
     
  15. bmah

    bmah Moderator, Model S / Model X Forums

    Joined:
    Mar 17, 2015
    Messages:
    2,039
    Location:
    Lafayette, CA, USA
    48K miles in three years on my S85D (April 2015 build). The biggest issues I've had were a trunk latch that jammed, and door handles, nothing crippling. (In particular no issues with the battery/charging systems or the drivetrain.)

    Bruce.
     
  16. taminatorv

    taminatorv Member

    Joined:
    Feb 23, 2016
    Messages:
    47
    Location:
    Fremont, CA
    I bought a CPO car over two years ago with 31k miles on it. It has over 64k miles on it now and has never let me down. As for repairs, I've had a brake booster replaced for noise, two drive units for noise, a window regulator for failure, a Takata airbag replace for a recall, and a couple of lightbulbs replaced, all under warranty. I had problems with the air suspension that was caused during a drive unit replacement, so I don't count that as a problem.

    There are some things that are a bit disappointing such as the lack of seat bolsters, lack of storage, or lack of a rear armrest. The automatic wipers have me frequently using the manual wiper button. Besides those little issues, it's one of the best car I've ever owned and I'm on my 22nd car. I would do it again in a heartbeat.
     
    • Like x 1
  17. Brass Guy

    Brass Guy Member

    Joined:
    Jan 5, 2014
    Messages:
    850
    Location:
    Holbrook, MA
    2013 with 124,000 miles.
    Never stranded, always drives when I get in.
    Lost count of drive unit replacements, maybe a half dozen. Always due to some noise or another; seemed minor.
    12V battery warning after 3 years.
    Several door handle replacements, early coolant pumps replaced, worn rear hubs (big $ out of warranty).

    Trunk latch (rear) broke 5 times. This one is strange. It stops latching. Nobody knows why I go though so many of them. I must use it way more than most people. Rehearsals with different instruments each day, so I'm in and out of there probably 4-6 times a day on average. The hatch stays down while driving though, so it still doesn't keep me from my routine when it's broken.

    @David99 - 30000 miles in almost 3 years? You need a road trip man. On the other hand, my warranty was done in 2 years!
     
    • Informative x 1
    • Like x 1
  18. Kalex

    Kalex Member

    Joined:
    Oct 1, 2017
    Messages:
    106
    Location:
    New York
    Hope this helps.

    MS 75D. Almost a year this June, so far that was the only issue.
    Several 5-7 hours drives with no issues.

    My wife's Model X is 2 months old, so far so good.
    Loving both Teslas.
     

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  19. PeterHG

    PeterHG Member

    Joined:
    Feb 3, 2017
    Messages:
    128
    Location:
    Sudbury, MA
    25K miles over 15 months--zero issues. It's almost eerie
     
  20. pedriscoll

    pedriscoll Active Member

    Joined:
    May 30, 2015
    Messages:
    289
    Location:
    Indianapolis, Indiana
    57000 miles in 3 years. I have had no major issues. Did have 12V battery replaced at 4 months of ownership. AP began malfunctioning and that was fixed by camera replacement. Really no other problems at all. Still love to get behind the wheel every morning!
     

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