How to check supercharge transactions?

[ZooSean]

May be this has been asked before, I have found no place at my Tesla account that I could check my Supercharge charges.

 

[Blavious]

Your receipts should be stored under My Account -> History

 

[ZooSean]

Your receipts should be stored under My Account -> History

I have no such option.

 

[SomeJoe7777]

Immediately after you sign into your account on www.tesla.com, you will be at the page that shows your car. In the top right are 4 selections, Home / Account / History / Sign Out. The History link will show you your supercharges.

 

[TEG]

Maybe with no activity, there is no history?

 

[ZooSean]

Maybe with no activity, there is no history?

View attachment 308254

Me too on that screen.

 

[TT97]

Maybe with no activity, there is no history?

View attachment 308254

That looks like my page as well. I'll need to try out a SC to see if I get history.

 

[Craig-Tx]

I've found that it is only visible on the desktop version of the site. I can't find it either on a mobile device.

 

[chibi_kurochan]

I've found that it is only visible on the desktop version of the site. I can't find it either on a mobile device.

On iOS Safari, you can get it by turning your screen to landscape mode. Then the history tab will show up..

 

[privater]

This is direct access: Tesla SSO – Login

 

[ZooSean]

I've found that it is only visible on the desktop version of the site. I can't find it either on a mobile device.

On iOS Safari, you can get it by turning your screen to landscape mode. Then the history tab will show up..

I have nothing both my iPhone or on my Mac..

 

[SlicedBr3ad]

I have nothing both my iPhone or on my Mac..

You got the 30 days free super charging trial

 

[israndy]

This is direct access: Tesla SSO – Login

I had to put the link in my bookmarks because I am often on iOS. A friend of mine was having issues finding his charges on a trip and it was the same issue, not obvious support on iOS and I sent him the link in iMessage. Hopefully Tesla knows this is an issue.

-Randy

 

[silvers]

I don’t have the history option on my account page either. It is not there on the desktop version using multiple browsers, nor is it showing on several browsers on my iPad. I think @TEG is correct, with no charges to the account history probably does not show.

 

[ZooSean]

I have just finished a SuperCharge session for my Model 3. Still no history in my account, nor had my credit card charged any cent.

Indeed 1 months supercharge free for new Model 3?

 

[TexasEV]

I have just finished a SuperCharge session for my Model 3. Still no history in my account, nor had my credit card charged any cent.

Indeed 1 months supercharge free for new Model 3?

No. Some people have reported not being charged for the first session or two. But it’s not a systematic free month.

 

[Pkmmte]

I just had my Model 3 transferred into my Tesla account and the first few transactions were basically free. During that time, the "History" option in my account was non-existent which may be what's happening to OP here.

 

[israndy]

Wow, I want free charging! I have spent ~$200 since March

-Randy

 

[Yonki]

No. Some people have reported not being charged for the first session or two. But it’s not a systematic free month.

I think the billing system isn't 100% working yet. I was charged the first time, not charged the next 3 times (over a 48 hour period), then charged again the next two times. I imagine soon everyone will be charged every time.

 

[timk225]

I've only been to a supercharger once, on June 7. My battery was already over 3/4 full, so I never got over 41 KW and no Tier 2 billing time. My account shows this history and a complete receipt page for it.