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How to check supercharge transactions?

Discussion in 'Model 3' started by ZooSean, Jun 9, 2018.

  1. ZooSean

    ZooSean ZOO

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    May be this has been asked before, I have found no place at my Tesla account that I could check my Supercharge charges.
     
  2. Blavious

    Blavious New Member

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    Your receipts should be stored under My Account -> History
     
  3. ZooSean

    ZooSean ZOO

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    I have no such option.
     
  4. SomeJoe7777

    SomeJoe7777 Marginally-Known Member

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    Immediately after you sign into your account on www.tesla.com, you will be at the page that shows your car. In the top right are 4 selections, Home / Account / History / Sign Out. The History link will show you your supercharges.
     
  5. TEG

    TEG TMC Moderator

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    Maybe with no activity, there is no history?

    no-history1.png
     
  6. ZooSean

    ZooSean ZOO

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    Me too on that screen.
     
  7. TT97

    TT97 Member

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    That looks like my page as well. I'll need to try out a SC to see if I get history.
     
  8. Craig-Tx

    Craig-Tx Member

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    I've found that it is only visible on the desktop version of the site. I can't find it either on a mobile device.
     
  9. chibi_kurochan

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    On iOS Safari, you can get it by turning your screen to landscape mode. Then the history tab will show up..
     
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  10. privater

    privater 2016 Model S and 2017 Model 3 owner

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  11. ZooSean

    ZooSean ZOO

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    I have nothing both my iPhone or on my Mac..
     
  12. SlicedBr3ad

    SlicedBr3ad Member

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    You got the 30 days free super charging trial ;)
     
  13. Randy Spencer

    Randy Spencer Member

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    I had to put the link in my bookmarks because I am often on iOS. A friend of mine was having issues finding his charges on a trip and it was the same issue, not obvious support on iOS and I sent him the link in iMessage. Hopefully Tesla knows this is an issue.

    -Randy
     
  14. silvers

    silvers Member

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    I don’t have the history option on my account page either. It is not there on the desktop version using multiple browsers, nor is it showing on several browsers on my iPad. I think @TEG is correct, with no charges to the account history probably does not show.
     
  15. ZooSean

    ZooSean ZOO

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    I have just finished a SuperCharge session for my Model 3. Still no history in my account, nor had my credit card charged any cent.

    Indeed 1 months supercharge free for new Model 3?
     
  16. TexasEV

    TexasEV Well-Known Member

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    No. Some people have reported not being charged for the first session or two. But it’s not a systematic free month.
     
  17. Pkmmte

    Pkmmte Le meow

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    I just had my Model 3 transferred into my Tesla account and the first few transactions were basically free. During that time, the "History" option in my account was non-existent which may be what's happening to OP here.
     
  18. Randy Spencer

    Randy Spencer Member

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    Wow, I want free charging! I have spent ~$200 since March

    -Randy
     
  19. Yonki

    Yonki Deep Blue Metallic LR Model 3

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    Pacific Grove, CA
    I think the billing system isn't 100% working yet. I was charged the first time, not charged the next 3 times (over a 48 hour period), then charged again the next two times. I imagine soon everyone will be charged every time.
     
  20. timk225

    timk225 Active Member

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    I've only been to a supercharger once, on June 7. My battery was already over 3/4 full, so I never got over 41 KW and no Tier 2 billing time. My account shows this history and a complete receipt page for it.
     

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