TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

How to escalate an issue to Tesla's executive team?

Discussion in 'Tesla, Inc.' started by shaif, Aug 1, 2017.

Tags:
  1. shaif

    shaif Member

    Joined:
    Jul 18, 2017
    Messages:
    8
    Location:
    USA
    Does anybody knows what will be the best way to escalate an issue to the executive team? Is these a mailbox for such purpose?
     
  2. MorrisonHiker

    MorrisonHiker S 90D 2018.21.9

    Joined:
    Mar 8, 2015
    Messages:
    4,347
    Location:
    Colorado
    At the bottom of your My Tesla page, there's a Support form and one of the options is "Escalate this concern for executive review".

    Capture.PNG
     
    • Like x 3
    • Informative x 2
  3. kev1n

    kev1n Member

    Joined:
    Nov 17, 2016
    Messages:
    617
    Location:
    Bay Area
    im curious, what is the issue?
     
  4. shaif

    shaif Member

    Joined:
    Jul 18, 2017
    Messages:
    8
    Location:
    USA
    In nutshell, I'm waiting for a part replacement for my car for two weeks now with no ETA. I can give you more details in a private message if you like.
     
  5. dreamwave6

    dreamwave6 Member

    Joined:
    Jun 7, 2017
    Messages:
    138
    Location:
    San Diego, CA
    Send a tweet to Elon!
     
  6. jareade

    jareade Supporting Member

    Joined:
    Jan 2, 2017
    Messages:
    378
    Location:
    Driving
    Time to bring in the body shop advocate: Body Shop Support. You'll probably get a quicker response this way - that's all they do.
     
    • Helpful x 1
  7. boaterva

    boaterva Supporting Member

    Joined:
    Apr 2, 2016
    Messages:
    4,636
    Location:
    Northern Virginia, USA
    There is also a phone number (extension) in the Tesla phone tree: 2,4
     
    • Helpful x 1
    • Like x 1

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC