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How to escalate an issue to Tesla's executive team?

Discussion in 'Tesla' started by shaif, Aug 1, 2017.

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  1. shaif

    shaif Member

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    Does anybody knows what will be the best way to escalate an issue to the executive team? Is these a mailbox for such purpose?
     
  2. MorrisonHiker

    MorrisonHiker S 90D 2017.28 c528869

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    At the bottom of your My Tesla page, there's a Support form and one of the options is "Escalate this concern for executive review".

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  3. kev1n

    kev1n Member

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    im curious, what is the issue?
     
  4. shaif

    shaif Member

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    In nutshell, I'm waiting for a part replacement for my car for two weeks now with no ETA. I can give you more details in a private message if you like.
     
  5. dreamwave6

    dreamwave6 Member

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    Send a tweet to Elon!
     
  6. jareade

    jareade Member

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    Time to bring in the body shop advocate: Body Shop Support. You'll probably get a quicker response this way - that's all they do.
     
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  7. boaterva

    boaterva Supporting Member

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    There is also a phone number (extension) in the Tesla phone tree: 2,4
     
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