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How to fight this? Suffering excessive stone chips

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Still trying to fight this.... here is the latest updates

1). In the week from picking the car up when they refused to repair the rocker panels and taking it back to have a new bonnet and lights even more paint has peeled off in existing and new areas.

2). Tesla's response

Dear Jon,


Thank you for your email regarding the sills on your Model 3 Tesla. We have consulted with the service centre and listened to advice from the technicians dealing with the issue and followed up by communicating with the engineering team.


Our technicians have examined the areas concerned thoroughly who have concluded that the sill areas have been effected by stone chips and is therefore not covered by warranty. Stone chips are unfortunately unavoidable on any vehicle, Tesla currently recommends installing the ‘All Weather Protection Kit’ to help reduce the occurrence in this area.


If a customer desires further protection, we can advise that many customers report success with aftermarket paint protection film, which when properly applied does not affect the warranty coverage. However, Tesla does not guarantee the performance of third party products.


Tuning the gap and flush of the doors and fender can help ensure the front of the door panels are not exposed to direct impact from road grit.


Kind regards


Customer Service UK and Ireland
 
Btw - has anyone thought of running some of the protective wrap on these known pain points, or not because it may peel when removed/have insurance issues/expensive?

Xpel (I'm sure other film providers do similar) do a 'rocker kit' for this specific purpose - such as Rocker Panel Kit (ULTIMATE PLUS) (xpel.com) There are a number of options which are year, model and fit option specific. For best protection in the lower area, they have version that wrap (most of [a couple of edges too close fit to be wrapped]) the edges, eg protect the lower edge of the door to protect from stones flying up. Cost from an Xpel approved installer should be around £400.

A set fitted by an Xpel approved installer would be guaranteed to last 10 years. XPEL Clear Bra Installers | United Kingdom
 
  • Informative
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