I've recently just discovered my lifetime free supercharging has gone. My car is a mid 2017 build but it had lifetime free supercharging (something the previous owner had negotiated with Tesla), I hardly ever use the network but when I have it has always worked and I've never had any notifications about payments. Late last year I had the car in at the service centre and they must have plugged it in to the supercharger there because I now have an outstanding invoice for $4.50 worth of charging fees.
Two things here, why was I even charged the fee to begin with and secondly it was the service centre that plugged it in, not me.
I only just noticed the outstanding invoice this week so I guess they aren't desperate for the money but my concern is why my car lost free supercharging. I will contact them but I am sure I am going to get nowhere fast.