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Discussion in 'Model 3: Battery & Charging' started by ozziegn, Sep 19, 2019.
Just like the title says... How can I keep track of my free 1K supercharging miles?
Go into the Tesla app, tap the treasure chest in the upper right.
Also if you go here
Tesla SSO – Login
myCredit balance 372 kWh
Energy 14 kWh
Credit remaining 358 kWh
Not sure if to maximize better not to "fill up" to 90% if not necessary @ sc, since it slows down and i believe you don't get the max miles/time? Plus it frees up the spot for someone else..
Okay, I just went to my Tesla account and it shows they charged my credit card $13 for Supercharging session I did yesterday. What the heck is that all about when I'm supposed to be getting 1K miles for free???
Now I'm upset.....
As shown in the History tab, free "miles" are actually tracked in KWh, which is the most fair system. This means if you wait for the supercharger to slow down, it won't lose you anything but your time. The other good side is if you have a SR model 3, they're the most efficient and you get about double the actual mileage advertised, since they based it on a Model S 100D energy consumption.
To the OP: it may take up to two weeks after delivery to see your miles in the loot box. After 2 weeks if you don't have em, call tesla.
Oh well look at that ... I'd never noticed that before. Hadn't looked at payment history and expanded any line items since using free supercharging.
Gold star for you sir!
Thanks that gold star means a lot coming from you. Esp. with all your help on my charging questions
wow so about 4k miles on my SR if I get a referral b/f the end of the month?
Makes me want to pursue my 5K miles referral (I had ordered a MR during the 5K referral period, then had to reorder my SR when they phased out the MR. Referral dept. said sorry based on new order. Even though it wasn't my fault
it takes a while to post and not retroactive
Yup pretty much, the one catch is the expiration date. I got the 7500km (5000 miles) but they expire after 6 months, so I've been supercharging like crazy. Nearly 4 megawatt hours for free is pretty crazy!
Ah so that's why I seem to be getting twice the miles I expected (although sadly I won't come close to 5k in 6 months - wish I could get another referral to extend 6 months)
Yeah the expiration date is kind of annoying, I wish they didn't sneak that in, or would at least make it more fair. Who uses 5000 miles of supercharging in half a year?
This is my case. I emailed Tesla and I told them I know for a fact I used a referral code from someone on YouTube when I ordered my car. But they keep insisting no referral code was used. Of course I have no way of proving this which means I'm pretty much SOL. I'm loving my Model 3 so far but Tesla's customer service department really sucks as of now. I'm hoping this isn't the norm for their customer service which almost seems to be non existent.
Interesting side note from this AM; It's usually real time but I didn't get charged any miles (even on the portal Tesla SSO – Login. Not sure if it's a quirk but there are times when I get a
No Charge $0.00 post but this time nothing?
I've had something similar happen in that the referee got a credit for my referral, but not me (they claim outside valid dates) I'm going to send them a screenshot of the valid referral from the referee and see if they explain the logic