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How to make an appointment without the app?

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So, I'll start with this. My model X has had something on it broken or not functioning SINCE I GOT IT. the front passenger door motor? Grinds, whirs, doesn't do anything. Drivers side passenger door? Open 6 inches then stops. Car is incapable of downloading the update on ANY wifi EXCEPT for at the service center. And these are just the problems that I've had since delivery.

Well as if those and the plethora of other issues weren't enough, NOW every single time I open the tesla app, my entire phone crashes. I just need a way to set some kinda of an appointment or at LEAST be able to speak to a person who doesn't just say "You need to use the app." How on earth do I go about this?