So I took my 2 week old S to the local Window Tint/ audio shop today. Always heard good reviews, I’ve had good experiences with them. So I show up, want my windows tinted all around except the front windshield. He takes the car around, works on it for 4 hours, tells me it’s done, I sit in the car and leave. I noticed although when I first approached that there was a scratch on the back window, but being familiar with how they tint I figure it’s just a bit of film that was left on the window when they were cutting the sheet of film to size. Get home and inspect it in my own privacy... it’s a big DEEP scratch. Like 4 if them, and a very light one tht goes the circumference of the entire glass. I’m furious. I’m beyond words. I went back and told him there was a rather big problem, and he acted like it was just normal procedure to have these kinds of things happen. Well I call BS and that’s absolutely shitty. He said he’d give his contact at a glass company a call and see if they could take a look. So I stopped by there and they rubbed some glass compound on it- which did nothing at all. They looked at me with a concerned look and said “Yeah I really don’t think that’s coming out.. you can pick at it with your nail...” So I got a cup of their compound and tried it with my buffer at my house... no luck. I have no clue what to do. I’m so pissed. On one hand I could demand the glass be replaced... then comes the issue of more people screwing around with the car, and more opportunity for random careless damage. On the other I could keep working at it with the compound and just try to get my 180$ back and pay for it like that. I don’t know.. someone please advise me I’m about to explode.