I have a 2017 Model X P100D
I have a silver HPWC Gen 2. Everything worked perfect for past couple years.
Then I had an electrician move the HPWC to another wall. Everything works fine as far as charging, I get the full 72A.
However, the button no longer works to open the charge port.
The car is unlocked, my key fob and regular charging cable still open the port without any issue.
From my research here, it sounds like there is a transceiver in the wand that has gone bad.
I've tried pointing it at rear hatch, being super close, far away, etc. It does nothing.
Is there any way to repair the button part, or is the only way to get a new HPWC?
Any idea of how it could have went bad? Maybe handle got dropped when moving?
Thanks for the help!
I have a silver HPWC Gen 2. Everything worked perfect for past couple years.
Then I had an electrician move the HPWC to another wall. Everything works fine as far as charging, I get the full 72A.
However, the button no longer works to open the charge port.
The car is unlocked, my key fob and regular charging cable still open the port without any issue.
From my research here, it sounds like there is a transceiver in the wand that has gone bad.
I've tried pointing it at rear hatch, being super close, far away, etc. It does nothing.
Is there any way to repair the button part, or is the only way to get a new HPWC?
Any idea of how it could have went bad? Maybe handle got dropped when moving?
Thanks for the help!