Status Update
I'm sorry to report that a few people are experiencing a problem when charging with the new adapter. The fault appears almost randomly. While most users have not been affected, a high percentage have. I have charged my own Roadster well over 100 times on multiple Model S HPWCs and UMCs without a single fault so it's been very difficult for me to get to the bottom of it.
As a result I've temporarily suspended shipments until I can resolve and correct the problem. I know many of you have been waiting patiently for a long time and I feel bad about this. I don't want to have a recall.
The good news is that I've caught the attention of some people at Tesla who sound like they want to help me (thanks to some on this board who are helping).
Thanks again for being patient.
I'm sorry to report that a few people are experiencing a problem when charging with the new adapter. The fault appears almost randomly. While most users have not been affected, a high percentage have. I have charged my own Roadster well over 100 times on multiple Model S HPWCs and UMCs without a single fault so it's been very difficult for me to get to the bottom of it.
As a result I've temporarily suspended shipments until I can resolve and correct the problem. I know many of you have been waiting patiently for a long time and I feel bad about this. I don't want to have a recall.
The good news is that I've caught the attention of some people at Tesla who sound like they want to help me (thanks to some on this board who are helping).
Thanks again for being patient.