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Huge difference in the quote received from body shops in DFW area

Discussion in 'Texas' started by taurusking, Oct 13, 2015.

  1. taurusking

    taurusking Member

    Joined:
    Jul 12, 2014
    Messages:
    876
    Location:
    East Texas
    Hi All

    On sunday I was t-boned by a deer driving on a toll road.

    http://www.teslamotorsclub.com/showthread.php/55371-T-boned-by-deer-%28graphic-photo%29

    Long story short...Monday ...Went to two body shops in DFW area. John Eagle and Trade secret and got two different quotes for the body repair. Both of them of course were rough estimates: 20K from John Eagle and 8.5K from Trade Secret

    I am seeing the quote from John Eagle to be way high compared to Trade secret.

    Questions:

    a. Why is there a huge difference in quote?
    b. Is Tesla aware of this?

    Please let me know what you guys/gals think.

    Thanks
     
  2. bollar

    bollar Disgruntled Member

    Joined:
    May 1, 2013
    Messages:
    2,240
    Location:
    Southlake, TX
    I'd ask them for an itemization or their assumptions. I assume one intends to replace the damaged body parts and the other is going to try to repair.
     
  3. taurusking

    taurusking Member

    Joined:
    Jul 12, 2014
    Messages:
    876
    Location:
    East Texas
    I got itemized quote from Trade Secret but John Eagle did not provide so. I asked for it but they gave me a verbal list of what they are going to do and cost for doing it.

    John Eagle's quote for painting the rear bumper (happened in Mar 2015 was again twice that of Trade secret)
     
  4. JMG

    JMG Member

    Joined:
    Feb 26, 2015
    Messages:
    546
    Location:
    NE Texas
    Is your insurance company involved? I would assume they would want an independent appraisers opinion on it as well.

    For what its worth, my repair work was done by Trade Secret. One of their guys, Rick, is an artist when it comes to Tesla work. I personally talked to him at length, and he knows SO much about the car and how to work on it. Overall, Trade Secret's customer service wasn't that great (communication was HORRIBLE, until I finally asked to speak to a supervisor and then after that it was great), and they were a little too busy so it pushed my car back. But their work was great. I'd take it back to them if I was in a similar situation.
     
  5. taurusking

    taurusking Member

    Joined:
    Jul 12, 2014
    Messages:
    876
    Location:
    East Texas
    Yes my car insurance is doing their own appraisal as well.

    I had good experience with Trade secret before. Everything was done in 3-4 days. I can understand what you went through.

    So I asked Randy to order parts from Tesla once the insurance approves the estimate.

    I figure Tesla would take 2-3 weeks to send the parts.

    I am not going to rush and leave my car at the body shop.

    It is very disheartening to drive a Tesla after its hit...driver's door is jammed as well. I am using passenger door to enter and exit.
     

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