ragweedd
Member
It is at the Merritt Island Causway service center. They offered to ship it to Delray but I would still have to drive there to return the loaner, so I told them to do the repair.
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HV battery died during my road trip (2018 Model S)
- Thread starter EVRider-FL
- Start date
Tesla in Warwick RI decided to fix my car there and then ship it here to FL. They were having trouble finding a transporter who would take it to FL without having cars to transport back north, and it requires a special transport since the car can't be driven. No ETA on the battery yet.
Update: I was informed today that my car has a new battery, and Tesla will work on getting a company to ship the car to me here in FL. The battery died 6 weeks ago tomorrow.
I was (pleasantly) surprised to hear this, because 2 days ago they didn't have the battery or know when it was coming in (or so I was told). I was told initially it would take 4-5 weeks, so they weren't far off.
I was (pleasantly) surprised to hear this, because 2 days ago they didn't have the battery or know when it was coming in (or so I was told). I was told initially it would take 4-5 weeks, so they weren't far off.
I just noticed on the service invoice that Tesla used a remanufactured battery as the replacement. Is that typical? Should I be concerned?
Here's the part description from the invoice: ASY, HV BATT, 100KWH, SX, REMANUFACTURED, RAVEN (1107679-01-E)
Note that my car isn't a Raven, it's a late 2018 S100D, but I'll take the Raven's range if the battery provides it.
Here's the part description from the invoice: ASY, HV BATT, 100KWH, SX, REMANUFACTURED, RAVEN (1107679-01-E)
Note that my car isn't a Raven, it's a late 2018 S100D, but I'll take the Raven's range if the battery provides it.
ucmndd
Well-Known Member
Almost all warranty replacements for batteries are remanufactured. That’s just how it goes. Per the warranty terms, they owe you a battery with at least as much range as your old one had before it failed.
absolutely the case in CA
elon has your money,
Elon no longer cares about you,
get used to it
ragweedd
Member
Ostrichsak
Well-Known Member
I wouldn't accept that. The terms of the warranty (which they created) says that your replacement will have at least as much range as it had at the time of failure.
ragweedd
Member
Warranty states they will replace the battery if below 70%. I suspect they limit the charging capacity of remanufactured batteries.
Ostrichsak
Well-Known Member
Yes, the newer version of the warranty warrants against range figures below 70% of new/EPA. What I'm saying is that the other section that talks about the actual replacement states that the battery they replace it with will provide at least the same range as the previous battery before it failed. If you're saying they replaced it with a battery and you now have 35 less miles of range than you did before it failed, they didn't meet their own standard of the replacement by the terms of their warranty.
ragweedd
Member
ragweedd
Member
ragweedd
Member
Interesting discussion about the capacity of the replacement batteries. I still don't have my car back, but Tesla in Warwick RI is charging it now, and it's set for 100% so it will be interesting to see how many miles I get if they let it go all the way. I know it's not good to charge to 100%, but in this case I want to know what I'm getting. My original battery had a range of about 330-335 miles when new. They're using a Level 2 charger at 32A so it will take a while.
An aside: the car has software update 2022.40.4.2 waiting to install, but I don't to want to install that because it would preclude me from getting the current FSD Beta (2022.36.20). The app says the update is scheduled to install at 2:20am tonight, but I hope that doesn't happen, since I can't cancel a scheduled update from the app. That car isn't in the FSD Beta queue yet, so I asked the service center to request FSD Beta on the Controls > Autopilot screen, but they said they can't do that because they don't own the car. If the 40.4.2 update gets installed, based on other reports here I might be able to use service mode to undo it. I won't have access to the car for another couple of weeks, so maybe by then FSD Beta v11 will be available.
An aside: the car has software update 2022.40.4.2 waiting to install, but I don't to want to install that because it would preclude me from getting the current FSD Beta (2022.36.20). The app says the update is scheduled to install at 2:20am tonight, but I hope that doesn't happen, since I can't cancel a scheduled update from the app. That car isn't in the FSD Beta queue yet, so I asked the service center to request FSD Beta on the Controls > Autopilot screen, but they said they can't do that because they don't own the car. If the 40.4.2 update gets installed, based on other reports here I might be able to use service mode to undo it. I won't have access to the car for another couple of weeks, so maybe by then FSD Beta v11 will be available.
ragweedd
Member
I was told it would take 4-6 weeks for the battery to calibrate and I was told if Milage does not increase I should contact Tesla.
Ostrichsak
Well-Known Member
Range was 312 after a full charge, so about the same as the original battery after 4 years. I know 312 is just an estimate, but close enough.
