So long story short, our MX HVAC is inoperable. Went for a 2 hour drive here in LA, had it set to LO and the cabin never got colder than mid 80's. Outdoor Temp was Mid 80's. I suspect our lines are crossed. Unfortunately last week when I called the service center to have them check out the loud compressor sounds, they told me a loaner was a month away. I REALLY hope they can resolve this before a month's time. My wife and 2 babies don't care much for the heat in the car. I've sent an email to Local Service center, and ServicehelpNA. Anyone have any suggestions how I could get this escalated to have it resolved in less than a month? After about an hour, I decided to turn off the HVAC, maybe the lines froze? After about 20 mins, turned it on again, still no cold air.