I have a 2017 Model S 100D with FSD. Been trying to schedule the HW3 upgrade and MCU2 retrofit in the Bay Area (San Jose, Freemont area).
Anyone got that done in the BA ? Anyone, somewhere in the peninsula ? I read about folks in SC, Hawaii, Denver, and several places getting the HW3 & MCU2 upgraded. From what I gathered they have scheduled the upgrade from the phone app and there was no Tesla email that was sent ... you know something like .... "your VIN is ready for the HW3 upgrade". And Tesla must be doing some amount of upgrades since they are open and not everyone is blogging/vlogging about their upgrade.
I have tried scheduling something in early April and was told "your VIN is not ready". I tried again today and got a notification that MCU2 are not gonna be in stock for "weeks". But a ranger could be dispatched to do the HW3 upgrade... does HW3 even work with MCU1 ? I'd do this in one step.
Tried chatting with Tesla support and was told my car was "eligible" which is true (FSD) but vague. Was told to call the service center to inquire about availability. ... apparently the shortcut is to dial the service center # and then select the option to inquire about your car that is in service - then you get a human. I got a human from Sunnyvale and their reaction was the classic deer in the headlights - yeah, we don't have them (MCU2) right now. Can we order them ? What's the next step ? Timeline ? Call later.
Anyone got that done in the BA ? Anyone, somewhere in the peninsula ? I read about folks in SC, Hawaii, Denver, and several places getting the HW3 & MCU2 upgraded. From what I gathered they have scheduled the upgrade from the phone app and there was no Tesla email that was sent ... you know something like .... "your VIN is ready for the HW3 upgrade". And Tesla must be doing some amount of upgrades since they are open and not everyone is blogging/vlogging about their upgrade.
I have tried scheduling something in early April and was told "your VIN is not ready". I tried again today and got a notification that MCU2 are not gonna be in stock for "weeks". But a ranger could be dispatched to do the HW3 upgrade... does HW3 even work with MCU1 ? I'd do this in one step.
Tried chatting with Tesla support and was told my car was "eligible" which is true (FSD) but vague. Was told to call the service center to inquire about availability. ... apparently the shortcut is to dial the service center # and then select the option to inquire about your car that is in service - then you get a human. I got a human from Sunnyvale and their reaction was the classic deer in the headlights - yeah, we don't have them (MCU2) right now. Can we order them ? What's the next step ? Timeline ? Call later.