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HW3 Upgrade (Mis)Scheduled for my HW2.0 Model X

Discussion in 'Model X' started by JoJoV111, Mar 27, 2020.

  1. JoJoV111

    JoJoV111 Member

    Joined:
    Oct 9, 2019
    Messages:
    132
    Location:
    USA
    Around a month ago I scheduled a service appointment about some unrelated issues and I asked about the HW3 upgrade. They told me the same answer that it is VIN related and mine isn't ready yet but they told me to contact them again in 3-4 weeks to see if it arrived. Yesterday I had to schedule another service center appointment due to a reoccurring issue and of course I mentioned the HW3 and MCU2 upgrades. To my surprise on the cost evaluation it shows "Hardware 3 Upgrade." However in the more detailed service estimate report it once again says "Vehicle does not qualify for upgrade at this time. Please, reach back in 4-5 weeks again for confirmation." Along with "Correction: Remote -- Education" I'm not sure what that last part means but I'm guessing the upgrade is not going to be happening soon. I know this isn't anything major but I just wanted to share my experience and thoughts! I am surprised, however, that the MCU upgrade isn't available as my car is HW2+FSD and that says it is scheduled for late March. However the world being shut down obviously doesn't help haha! IMG_5795.PNG IMG_5796.PNG
     

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