HW3 Upgrade
- Thread starter steilkurve
- Start date
Same here, but at the Mississauga service center. They said it takes under 2 hours, but explainec they were really backed up today, and suggested I take one of their free loaners, and come back late afternoon. Which I did. Heading back in a couple of hours.
They seem to be fully open to upgrading any TM3 with FSD that books an appointment, with only a few days notice. No need to wait for them to contact you.
They seem to be fully open to upgrading any TM3 with FSD that books an appointment, with only a few days notice. No need to wait for them to contact you.
Tried to book an appointment through the app. Got an automated text saying they'd contact at a later time and no need to book it now...
"Hello,
All customers who purchased the Full Self-Driving package and do not have the Full Self-Driving Computer will receive the retrofit at no charge. Installations will start with select vehicles at our service centers in the U.S., and we will expand the program over time. At this time there is no need to contact Tesla or schedule a service visit for this retrofit - Tesla will be in touch with all eligible customers when it is time to schedule an appointment.
Thank you - Tesla Service”
"Hello,
All customers who purchased the Full Self-Driving package and do not have the Full Self-Driving Computer will receive the retrofit at no charge. Installations will start with select vehicles at our service centers in the U.S., and we will expand the program over time. At this time there is no need to contact Tesla or schedule a service visit for this retrofit - Tesla will be in touch with all eligible customers when it is time to schedule an appointment.
Thank you - Tesla Service”
Just completed my HW3 upgrade today!!! WOOOO!!!!
Kitchener Service Centre
I was given a loaner Model X for the day!
only issue was I had to re-pair my phone and now it wont do text messages....
Kitchener Service Centre
I was given a loaner Model X for the day!
only issue was I had to re-pair my phone and now it wont do text messages....
I'm in Oakville pretty close to Oakville service center (I walked there the day I picked up my car). But the app booked me a mobile service appointment and then I got the text about not needing to book and I'll be contacted when they're ready. Still not 100% sure my mobile service is cancelled or not but it seems to be the case.
iMoe
Member
Ooh ooh the browse the forums conference calls, I used to love those
Thanks for the heads-up on the lost settings. I'll take screenshots before handing the car over when the time comes. Opinion seems split on whether or not settings are lost.
Ooh ooh the browse the forums conference calls, I used to love those
Thanks for the heads-up on the lost settings. I'll take screenshots before handing the car over when the time comes. Opinion seems split on whether or not settings are lost.
I wonder if it's related to the model. I had the swap done a couple of weeks ago in an S, and the only settings that were lost were the Navigate on Autopilot settings. Everything else stayed in place.
Got my car back today (same day turn around), they replaced my fog light but they couldn't replicate the squeaky seat.
My car retained ALL settings (including Spotify login, profiles etc) except for WIFI and bluetooth. It looks like part of the retrofit is install a new wifi/bluetooth module as my home router is reporting a different MAC address for my car now.
My car retained ALL settings (including Spotify login, profiles etc) except for WIFI and bluetooth. It looks like part of the retrofit is install a new wifi/bluetooth module as my home router is reporting a different MAC address for my car now.
If that response is from this week, I would certainly call B.S..
People in the GTA are not being contacted, but if you book an appointment, they are mostly going through, if they have the parts, which now seem readily available for 2019 model 3s.
They may have the part. But it looks like some sort of automated response based on some pattern matching in the text of the request. As in it didn't get cancelled from Oakville but HQ, since I didn't hear from a specific person but got a generic form letter. I'll try booking another appointment with different wording just to see.
Tried to make another appointment. It was also cancelled. I'll just wait it out. Only wanted to get it now because I'm sure there'll be a huge backlog once features are released...
YusufT
Member
Tried to book an appointment with Lawrence new location Railside and they cancelled it an hour later saying they don’t currently have the parts with no timeline in availability. Any idea if other service centres have it?
Tried Mississauga - got a call next day explaining that my VIN is not in a current batch. Appointment cancelled.
Veedio
Member
Yes, I really don’t understand holding this one back in Canada. NoA, Smart Summon and other features that were delayed here had regulatory safety implications that probably caused the delay but the FSD preview in strictly visual. I don’t get why it has been held back in Canada.
Perhaps when the Vaughan service and sales center opens, they will get caught up on these upgrades. It is supposed to be the biggest one in the GTA area. They are renovating a Sears home store. Anybody know the timeline for that location?
IIRC it was Weston rd and Finch area.
IIRC it was Weston rd and Finch area.
