HyperVolt Charge Points [megathread]

[debrooker]

Just had my Hypervolt installed but the app doesn't seem to want to communicate yet. Keep getting verify network errors when I try and change something like the LED brightness. Is this normal and takes time to work or do I need to speak to them?

I had this, I left it 12 hours nothing. So gave support a call and it came alive within 1 hour. Just call them - I suspect something on their side needs to be triggered. Its the on ly blemish on the whole experience. Like the charger otherwise.

 

[Tenatious]

I had this, I left it 12 hours nothing. So gave support a call and it came alive within 1 hour. Just call them - I suspect something on their side needs to be triggered. Its the on ly blemish on the whole experience. Like the charger otherwise.

Fair enough, will give them a call

 

[Tenatious]

All sorted. Needed a firmware update which they pushed and it instantly started working after that.

 

[debrooker]

All sorted. Needed a firmware update which they pushed and it instantly started working after that.

Come to think about it, that's what they did to mine - glad you got it sorted

 

[Krisey]

Just had my Hypervolt installed but the app doesn't seem to want to communicate yet. Keep getting verify network errors when I try and change something like the LED brightness. Is this normal and takes time to work or do I need to speak to them?

Speak with them, mine worked instantly.

Edit: Sorry - didn't see you'd already sorted it.

 

[Forty_Two]

Has anyone done a side by side Hypervolt v Zappi comparison (I expect there's not much in it - is there anything one does that the other does not / does better)

 

[Forty_Two]

answering my own question:

 

[Forty_Two]

Is the Hypervolt lit up like a Christmas tree all the time (all night)?

 

[browellm]

Is the Hypervolt lit up like a Christmas tree all the time (all night)?

The LED brightness is dimmable all the way to off.

 

[Casss]

Has anyone done a side by side Hypervolt v Zappi comparison (I expect there's not much in it - is there anything one does that the other does not / does better)

One looks like a wall mounted porta-potti, the other doesn’t

 

[debrooker]

Ok what am I missing here, the App seems to be miscalculating cost:

49.56Kw used (according to App)
£7.24 cost (according to App based on an entered tariff of 20.67p/kWh)

£7.24 / 49.56 = 14.6 p/kWh

 

[browellm]

Ok what am I missing here, the App seems to be miscalculating cost:

49.56Kw used (according to App)
£7.24 cost (according to App based on an entered tariff of 20.67p/kWh)

£7.24 / 49.56 = 14.6 p/kWh

The cost calculation is borked. Mine doesn't take into account my ToU tariff - it just applies the daytime rate to cheap rate charging. I spoke to support about it and it's something they're trying to fix in a later release. Apparently when they do, the historical costs will also update correctly.

 

[Staypuffman]

Heading towards getting a Hypervolt. But can't decide on colour.....what have you gone for?

 

[Fury1]

I have gone for black, it will be on the side wall of the house next to black downpipes. That and the fact it looks great with the red charging lights

 

[guru1]

Heading towards getting a Hypervolt. But can't decide on colour.....what have you gone for?

I went with white, getting installed next week.

The installer said there's a space grey option coming this month but it wasn't available when I ordered.

 

[M3PBOSS]

Heading towards getting a Hypervolt. But can't decide on colour.....what have you gone for?

Ultrablack FTW but had to wait 3 weeks to get it. Much smarter looking than the white IMO

 

[M3PBOSS]

My hypervolt charger keeps tripping at the RCD during scheduled charging - it can occur only after 30 minutes of charging so its not overheating. It has happened once per week since it was installed 3 weeks ago. Has anyone had this issue?

 

[debrooker]

My hypervolt charger keeps tripping at the RCD during scheduled charging - it can occur only after 30 minutes of charging so its not overheating. It has happened once per week since it was installed 3 weeks ago. Has anyone had this issue?

Probably best to bring this up with the installer. Have you tried knocking down the max amperage in the App to see if you are borderline tripping?

 

[Tenatious]

My hypervolt charger keeps tripping at the RCD during scheduled charging - it can occur only after 30 minutes of charging so its not overheating. It has happened once per week since it was installed 3 weeks ago. Has anyone had this issue?

Had mine fitted last week and no tripping. Sounds like you should get your installer back.

 

[M3PBOSS]

Probably best to bring this up with the installer. Have you tried knocking down the max amperage in the App to see if you are borderline tripping?

Yes i was advised to this by hypervolt to see if it is the RCD or the charger causing the issue