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I’m not getting “special” emails from Tesla

Discussion in 'Tesla, Inc.' started by swb2734, Sep 22, 2020.

  1. swb2734

    swb2734 Member

    Joined:
    Jul 27, 2020
    Messages:
    89
    Location:
    Austin, TX
    When the EAP option for $4000 was release several days ago, many people online stated that they got an email explaining the details, but I didn’t receive such email. I’d like to know how; my Tesla account has my correct email address, along with my Tesla app. I got all of the necessary emails all the way up thru my car delivery a couple weeks ago and even regarding the mobile service team appointment just a couple days ago. Even though I see the upgrade option and, I never got an email or notification about the new/limited EAP option like others have.
     
  2. DriverOne

    DriverOne Supporting Member

    Joined:
    Aug 20, 2012
    Messages:
    853
    Location:
    Austin, TX
    I suggest you contact Tesla, this forum isn't going to help with customer service. But, check your junk folder anyway :)
     
    • Like x 2
  3. user212_nr

    user212_nr Active Member

    Joined:
    Aug 26, 2019
    Messages:
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    Location:
    US
    Get Newsletter | Tesla
     
    • Like x 1
  4. swb2734

    swb2734 Member

    Joined:
    Jul 27, 2020
    Messages:
    89
    Location:
    Austin, TX
    This is the helpful advice I was looking for. Thank you very much!
     
    • Like x 1

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