There's been lots of discussion about the full self driving capability recently, and if it is worth it, so I figured I would ask Tesla sales... below is the cut and pasted transcript of a chat with Tesla from their customizer screen: (Note, before you read it and are disappointed, there's nothing really new or definitive in here, so it doesn't really answer many questions).
Me: So, in looking at the options, what do I actually get on delivery if I choose the full self driving option?
Tesla Sales: The capabilities of Full Self-Driving will not be enabled until jurisdictional approval is given, which will vary
Me: so... is there any estimate as to how long that is? (months? years?)
Tesla Sales: The technology's approval will vary by jurisdiction and I unfortunately cannot give an approximate timeline.
Me: OK... so is there some kind of commitment to refund the cost if after a certain time approval is not gained? (it is worrying to be paying for something that Tesla does not have control over)
Tesla Sales: Great question. There is no refund at this time for the feature if it is not given approval. However, purchasing the upgrade now would enable you to have access to the functionality at this cost.
Me: True, but if the extra cost is only 1,000, and with no timeline able to be guessed at, it seems like it is better off waiting and paying for it later (once it is approved and ready)
Tesla Sales: I understand. The $1000 increase in price after delivery is not fixed, however, and could change in the future.
Me: OK... I get it... so, is there ANYTHING extra you can tell me about this (beyond the 2 paragraphs on the web site) that would help me decide to get it now?
Tesla Sales: The information on our website is all of the information I currently have as well. Have you taken a look at the Full Self-Driving video on our Autopilot page?
Me: yup, cool, but uninformative in terms of what and when (which are the real questions here)... if you could say that the video represents what will be available in 12 months, its a no brainer. if you could say that the cost will be 10k in 24 months, it's an easier decision, but right now, with zero real info, it's a hard decision.(I get that it's not YOU, you are limited to what Corp will release.)
Tesla Sales: I'm glad you liked it. I wish i had an approximate timeline to give you, but it will vary widely by jurisdictional approval.
Me: Yeah, though it's not JUST that... (I assume at least), it seems like if even the advanced autopilot is not ready to equal ap1 before the end of the year, the self driving stuff cant be 100% ready for prime time either.and, having worked with getting jurisdictional approval for things at a state level at least, I have an idea of how hard it is going to be to get it across the country.
Tesla Sales: Yes, you are correct, as the software will be released over time to enhance to the Full-Self Driving Capability.
Me: do you at least know if it will be released regionally as approval is granted? (so, if Washington state approves it in 6 months, but Oregon doesn't, will it be turned on for WA residents and not Or?
Tesla Sales: That's a great question. Unfortunately I do not know how the regulatory approval will work and cannot accurately give you an answer.
Me: yeah, sorry, that was an unfair question for you... you mentioned that the price could go up, in your experience is that likely? and any estimate as to how much might be likely? (acknowledging that this isn't an official policy answer)
Tesla Sales: No worries! I'm unsure of a price change at this point, but I do know that the value you'll be receiving at $3000 is unparalleled by any car/technology on the market.
Me: OK... well, thanks for your time!
Tesla Sales: Thank you!
So, all I really got from this is that their sales group IS saying that the price COULD go up for the feature in the future. They did not say it WOULD, just that it COULD. (personally, I suspect it will, and it will dramatically once it is working).
Other than that, they are just as much in the dark as everyone else.
(* and no, this didn't really help my personal decision to purchase the upgrade or not)