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I got booted out of my Tesla app

pdk42

Active Member
Jul 17, 2019
1,274
1,378
Leamington
When I went to check charge this morning, I got something like this on the app:

"Atticus has been removed from your account".

(Atticus is the car's name!).

Now when I try to login I get :

"There are no products linked to your account".

Very odd. I've started using TeslaFi - could this be an issue?
 

Jason71

Active Member
May 8, 2019
4,264
4,701
Shropshire
When I went to check charge this morning, I got something like this on the app:

"Atticus has been removed from your account".

(Atticus is the car's name!).

Now when I try to login I get :

"There are no products linked to your account".

Very odd. I've started using TeslaFi - could this be an issue?
Teslafi should not be a problem. The Tesla system supports multiple valid api tokens simultaneously so teslafi using your credentials to get a token should not invalidate the one the app uses. the only thing that should do that is changing the password
 

KennethS

Member
Supporting Member
May 3, 2019
807
627
Herts, UK
Did I read somewhere that if you get logged out then the phone can't be used to open and drive the car? I'll probably leave my RFID card in my wallet as a back up.
You should carry a card key as a failsafe always, since a phone can break, run out of charge, get stolen, etc. I have not needed to use my card key for a backup yet, but do carry it with me.
 
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Rooster6655

Active Member
May 3, 2019
1,913
750
UK
Nice one Centurian!

No problem, when it comes to your Tesla not associating your account with your car there is little help that others can provide apart from Tesla direct!

Did I read somewhere that if you get logged out then the phone can't be used to open and drive the car? I'll probably leave my RFID card in my wallet as a back up.

Always carry a backup, phones can die unexpectedly or have issues with connecting to the car.
 

Rooster6655

Active Member
May 3, 2019
1,913
750
UK
I wasn't being sarcastic or doubting your wisdom. My joke was about the concept of calling Tesla with any expectation of them answering the phone!

I didn't get what you meant initially, they have nothing else to do anymore now that the end of quarter rush is over so they probably answer after 5 seconds to keep Elon from firing them!
 
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pdk42

Active Member
Jul 17, 2019
1,274
1,378
Leamington
I didn't get what you meant initially, they have nothing else to do anymore now that the end of quarter rush is over so they probably answer after 5 seconds to keep Elon from firing them!
Sorry - Monty Python reference. Life of Brian. The scene when Brian is imprisoned with a madman (Ben) and then released:

JAILER: Ehhh.

CENTURION: Pilate wants to see you!

BRIAN: Me?

CENTURION: Come on!

BRIAN: Pilate? What does he want to see me for?

CENTURION: I think he wants to know which way up you want to be crucified.

BEN: Oh, ha ha ha haa! Ha haa! Nice one, Centurion. Like it. Like it.

CENTURION: Shut up!

BEN: Right. Right. Terrific race, the Romans. Terrific.

End of this clip:

 

pdk42

Active Member
Jul 17, 2019
1,274
1,378
Leamington
I keep getting booted out - pretty regularly. If I logon again, it all works fine, but when I come back a few hours later I get "Atticus (5Y......) has been removed from your account" (or something like that). Is anyone else having this problem? It's really annoying!
 

pdk42

Active Member
Jul 17, 2019
1,274
1,378
Leamington
This is the error I'm getting:
 

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