The good:
- The service was excellent and they didn't lie about quality.. They pointed out some of the flaws, politely recorded the ones I pointed out for them, and made it clear that they take responsibility for fixing them.
- Generally, they made the whole thing pleasant, accommodated the fact that I showed up early, and didn't keep me waiting or rush me. And, of course, they all wore masks and nobody tried to shake my hand.
- It's a Performance Model Y with the PUP, so it was mind-blowingly amazing to drive. I could babble on and on about how great it was, but this is the sort of thing that I either don't need to explain or couldn't anyhow.
- No, seriously, it was amazing. No matter what the problems are, it was totally worth it. I kind of lucked out having to pick up the car up 50 miles inland and drive it home down these curving country lanes on a beautiful day. There were also enough straightaways to test out the higher end of the speed, although I barely got into triple digits.
- As you can see, it's beautiful: red and black is a classic combo. The car is bigger in person than I expected and the glass roof looks great from both the inside and the outside, although especially from the back seats. The rear window wasn't hard to see through, either; it's a small slit, but exactly in the right place.
- The seat was comfortable, ride noise was low, and it was a pleasure to drive. Did I mention the performance was amazing? Ok, ok, I'll stop about that.
- I'm going to to switch to the bad now, but I want to make it clear that I'm still really happy. I would do it all over again. And, despite some defects, I think I got one of the better ones.
The bad:
- For some reason, Google Maps has two entries for Tesla in Mt Kisco; the real one, and a parking lot on Carpenter just a couple of miles away. This led to some confusion for my Lyft driver. Not Tesla's fault, but still bad.
- I ordered the tow hitch but it did not come installed. They didn't notice this until I pointed it out, but promised it would be installed once it became available.
- It came with an older version of the software, and that's why the A/C didn't work properly. I installed the upgrade once I got it home, which fixed it. Kinda wish they'd done this ahead of time.
- There were some external paint issues, including chipping on both front door handles, some sort of paint damage on the driver-side door, and what looks like a small blob of glue on the black area above the rear passenger-side door. They readily agreed to fix these, although I will let the detailer decide which they'd rather do themselves instead of trusting Tesla. The car's also not that clean on the outside; some of the other apparent flaws wiped away with a cloth, either because they were adhesive from protective film or just a coating of road dust.
- Both of the buttons in the back drop the same seats (the left and middle pair). The right seat still drops fine if you use the button on top of it. Again, they acknowledged this defect and agreed to fix it, at least once they have some way to do so. Clearly, the wiring is messed up.
- The headliner on the driver's side, near the window, is a bit loose. Not terrible, but definitely needs fixing. The coat hanger on that side is wonky. I could get it to work with effort, but if I don't mess with it just right, it either won't stay closed or it closes a bit too deep and needs to be nudged back into alignment.
- The piano-black surface for the center console is terrible. If you even look at it funny, it gets smears and fingerprints, but when you clean it, it gets streaks. I'm strongly considering wrapping it. But that woodgrain center bar is starting to grow on me, so maybe it'll stay.
- Between the A/C and my aggressive driving, I did not get great mileage. Not sure how indicative this is of future performance, but it's worth noting.
That's all for now. Tomorrow, I bring it to the detailer for an inspection, then set up a service call with Tesla. After the externals are as fixed as they're going to be, it'll be time for the paint correction, PPF, and ceramic coating.
Like I said above, I'm definitely considering getting the center console wrapped. I might also go for some hydrophobic coating on the windows, but I'd like to try it out in the rain first. Not sure I want to bother with protective coating for the leatherish seats, but it's a thought. Depending on how the A/C works after the upgrade, I might consider a heavier tint on the roof and side windows.
All in all, I'm happy.
