Just read another thread where the griping about a production delay made it sound like Tesla had no idea how to run a business or communicate with their customers. You'd think by the replies that this was a common problem. I have a confession-- I had a perfect delivery experience. My car was done MONTHS ahead of time (original estimate 9 months, got the car in 6). My delivery specialists were in constant communication, on the phone and via email. The actually delivery date was 2 WEEKS sooner than the original date. The car was delivered in perfect shape, I have had ZERO issues with it. Any little question or comment I've had since taking delivery has been rapidly addressed by the Ownership Experience team. I could not be happier with the whole thing. So, folks reading these forums- take the complaints with a sense of perspective. These cases are the tiny minority. Most of us are super happy!