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I know Model 3 is Priority But GEEEZZ - Parts Supply

Discussion in 'Model S' started by Whistle2Whine, Apr 28, 2017.

  1. Whistle2Whine

    Whistle2Whine Member

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    Nov 20, 2015
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    82
    Location:
    Palm Springs, CA
    So...I didn't know they ran THIS lean. Succinctly, they replaced my passenger seat a month ago...and haven't been able to track down a drivers seat since. Worse, they have NO IDEA when one might be made. Everything coming off the line is allocated either for a car in production or spoken for by another parts depot.

    My car is fine...it's just an annoying thing to deal with on a car that costs this much and is otherwise rock-solid. Who at Tesla is responsible for parts and service? I'd like to escalate to that guy.
     
  2. boaterva

    boaterva Supporting Member

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    Not exactly sure how the 3 is related, since they haven't started producing them yet! We all know about the general parts issue, though. Parts seem to be allocated to the S and X production more than replacements.
     
  3. davinci2017

    davinci2017 Member

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    Location:
    Milpitas, CA, USA
    I'm waiting for 3 months on side mirrors and the dash trim with no ETA. Non-critical but man I didnt think it would take this long. They really need to start figuring these things out.
     
  4. phaduman

    phaduman Member

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    San Jose
    Can't agree more and I think other forums/avenues must be used to bring more awareness within Tesla - this should be a topic for The Tesla Show Podcost.

    I think the biggest curse of owning a MS/MX is..... repair time. You just don't want to be in any accident (or in the of OP issues - quality issues - granted seats may not be that critical but other other pieces could be), and lose months of usage. 4months-6months waiting to get the car back. If someone has leased for 2 or 3yrs, imagine out of the car for 6months.
     
  5. Whistle2Whine

    Whistle2Whine Member

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    Palm Springs, CA
    I put the 3 in the title because it's the only explanation that makes any sense for them STILL not addressing their parts supply chain issues after almost 5 years of volume car production. I'm fortunate, I can use my car and they did replace ONE of the ordered seats. It's just that they seem to have not nailed down a reliable, informative loop between parts suppliers and service centers.
     
  6. Sir Guacamolaf

    Sir Guacamolaf The good kind of fat

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    My Model S
    cc @JonMc .. also touch up paint for blue metallic please :)
     
  7. boaterva

    boaterva Supporting Member

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    Gotcha.... I do agree they need to get the parts production (enough for both internal and external) and the new certification program for repair shops both up to speed ASAP.
     
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