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I see Gen 3 home chargers over heating, what about Gen 2’s?

djillusion

Member
Mar 19, 2020
282
123
Chicago
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My Gen 2 signature musk home charger has burned out. The smell after removing the cover was obvious and you can see the damaged/burnt terminal connection area(s).

I’m going to email/chat with Tesla about this as this is really unfortunate but anyone else have this issue with a Gen 2 charger?
 

mswlogo

Well-Known Member
Aug 27, 2018
6,121
4,733
MA, NH
View attachment 608699 View attachment 608700 View attachment 608701

My Gen 2 signature musk home charger has burned out. The smell after removing the cover was obvious and you can see the damaged/burnt terminal connection area(s).

I’m going to email/chat with Tesla about this as this is really unfortunate but anyone else have this issue with a Gen 2 charger?

That was a bad install. But sometimes Tesla will still honor replacing it. Wire was not properly seated and tightened. And it doesn’t hurt to check after 6 months or so. But it’s a poor design because it’s not easy to confirm you are seated.
 
  • Informative
Reactions: bhzmark

teethdood

Member
Jan 30, 2017
396
524
Visalia, California
I had the same thing happen to me. Same signature HPWC. Same leg burnt out. I was charging at only 40A. Tesla gave me a new non-signature HPWC. All I had to do was take the signature fascia off the old and pop it into the new. Handle is shiny, not matte. HPWC comes with 4 year warranty.
 

djillusion

Member
Mar 19, 2020
282
123
Chicago
thanks for the feedback guys! i have a warranty claim open with Tesla and hoping they can provide a solution. while the matte was good looking, i don't care as much any more as long as i can get my higher amperage back with a replacement that has a long enough cord like the 24 foot one.

for now, had to move to a NEMA 14-50 outlet with the standard mobile charger that is giving me 32 amps and 20 miles per hour.
 

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