I should've rejected it

[Ihvetriedthem]

I took delivery of the car on Friday, and I thought I had a good understanding of what I needed to look for etc. So we looked it over, and we thought it was ok, but I guess we were just too naive. On the drive home, I noticed the the steering wheel was off-center. Then when we got home I started to check closer and I started finding all sort of issues. Door panels not aligning, trunk not aligning, some of the plastic rivets on the rear bumper where not seated all the way. Also there is a deep scratch on the front bumper that we had not noticed.

In addition the trunk and the door hinges had marks as if they were hit by a metal which makes me think that they had already tried to fix it at some point. (the bolts had stripped paint).

It could be that the car was already rejected by someone else, or damaged during transport, or who knows what.

Are the above things fixable and will I be able to forget about this and enjoy the car?

Is there any change that I could get a replacement or I have just been had?

 

[anthonyj]

Those are all fixable. I think everyone has an off center steering wheel at delivery. Man, mine was REAL bad on the Y. Drove it straight back to the service center

 

[detwer]

im apparently getting home delivery despite not wanting it… this is my fear

not sure what my options are

 

[907XCP]

I had the same steering wheel off center issue when I took delivery. all these are fixable through Tesla. I actually took it to a third party to fix steering wheel and got reimbursed by Tesla. I would not sweat it and just report the issues you think need attention and have Tesla address them.

 

[MY-user]

I had a lot of problems with the car but the service center plus a technician that went to my place did a miracle.

 

[JimmySure]

Do it before the 100 mile mark and you are good.

 

[cusetownusa]

Do it before the 100 mile mark and you are good.

This is what I am afraid of…I live over 100 miles from my delivery center.

 

[JimmySure]

Just make a service appt now on the mobile app. How much over? As long as you're not over 300 miles, I'd hope they'd be reasonable.

 

[MY-user]

This is what I am afraid of…I live over 100 miles from my delivery center.

Tesla knows the milage of your car. Schedule a service through the app and take pictures of all problems you can find. If the SC asks you to bring the car, call them and talk about the milage due to the distance to the SC. By the way, the milage on my car is 464 and the technician that came today fixed everything for free.

 

[estoyf]

im apparently getting home delivery despite not wanting it… this is my fear

not sure what my options are

I went to my local store and had them change it to pick up at my sc. call tesla or visit your local store

 

[thecavalry]

Push rivets? Complaining about push rivets? Just push them in…

All the other stuff is easily rectified by Tesla. Put in a repair request for them.

 

[Aibrahim]

I took delivery of the car on Friday, and I thought I had a good understanding of what I needed to look for etc. So we looked it over, and we thought it was ok, but I guess we were just too naive. On the drive home, I noticed the the steering wheel was off-center. Then when we got home I started to check closer and I started finding all sort of issues. Door panels not aligning, trunk not aligning, some of the plastic rivets on the rear bumper where not seated all the way. Also there is a deep scratch on the front bumper that we had not noticed.

In addition the trunk and the door hinges had marks as if they were hit by a metal which makes me think that they had already tried to fix it at some point. (the bolts had stripped paint).

It could be that the car was already rejected by someone else, or damaged during transport, or who knows what.

Are the above things fixable and will I be able to forget about this and enjoy the car?

Is there any change that I could get a replacement or I have just been had?

This is my biggest fear I take delivery in a few weeks. Ugh.

 

[brkaus]

Steering wheel is easy. It needs an alignment. For whatever reason, the wheel wasn’t held perfectly straight when it was aligned at the factory.

Of course it shouldn’t have that problem, but it’s pretty common.

 

[InternetDude]

You’ve been Musk’d


Remember you are paying for tech, not build quality.

 

[45thParallel]

The learning for me from the OP's post is that I will plan to pick my car in the morning, and keep plenty of time for a thorough inspection. Taking delivery in the night would not be prudent with the poor initial build quality of Tesla's. I am surprised that even after these many years the continue to have these quality issues not being caught at the Tesla factory. Once competition catches up, Tesla will be forced to provide same quality as Lexus or Audi or Toyota.

 

[ElectricIAC]

im apparently getting home delivery despite not wanting it… this is my fear

not sure what my options are

They’re doing that in DFW now?

 

[71eh]

They’re doing that in DFW now?

I did not see it from the delivery page when mine got booked. I'm picking up from one of gallery in Dallas.

 

[71eh]

Wow. Tesla just called to ask for home delivery. I asked them to keep my appointment time at the gallery. Eventually, they did. Curious why they are pushing hard for home delivery... Anyone?

 

[ElectricIAC]

Wow. Tesla just called to ask for home delivery. I asked them to keep my appointment time at the gallery. Eventually, they did. Curious why they are pushing hard for home delivery... Anyone?

Pressure you to keep the car despite imperfections.

 

[MY-user]

Wow. Tesla just called to ask for home delivery. I asked them to keep my appointment time at the gallery. Eventually, they did. Curious why they are pushing hard for home delivery... Anyone?

Hard to say, it's more efficient to let people pick up.