I thought Tesla would scale service, but service delays and loaner vehicles are the worst right now than what I’ve experienced in the past 18 months. In DC, it now takes 2 weeks to get into service and the chances of receiving a Tesla loaner are stupid low. One service center near me has 18 loaners but handles 30+ appointments requiring loaners each day. They lose loaners all the time because they’re sold and not replenished. Another service center in my area has 3 Teslas. I love my car, but have been in service around 10 times in the past year totaling well over a month. I now have to bring it in for numerous repairs (FW door doesn’t work over a certain temp, rear seat stuck in down position, cannot remotely unlock/start, and rear hatch only closes manually)... so I actually need service asap. Seriously Tesla... With a ton of Model 3s coming off the line, I fear that this is just the beginning... I also think that since the Model 3 will be the most expensive car most people have ever purchased, they’ll have an unrealistic expectation of perfection that will further the service center overload. I certainly hope I’m wrong.