-
Want to remove ads? Register an account and login to see fewer ads, and become a Supporting Member to remove almost all ads.
I wonder how many of the people unhappy about V11 are really trolls
- Thread starter Rtmpaul
- Start date
See, that’s why it is Subjective. For me, having the phone on the top screen is much more important than defrosters or seat heaters. Everyone has their own preferences.
Transformer
Do the math. Save the world. — Mark Leon
I'd rather Tesla do usability tests on each incremental change with a variety of drivers in real-world challenging situations (not sitting at a computer simulation). This is Usability 101, and it's ever more important for safety-critical UIs.
Ah. Now I understand. I'd express this as design factors that vary with different drivers' needs. They're still objectively testable.
I suspect though Tesla did do a whole lot of testing with various user groups prior to v11... it was just very different to those on TMC.
(Which by its nature as a forum will focus young-middle age, male and techy.)
As Tesla goes more mainstream, it's attracting an increasingly mainstream customer, older and less tech focussed.
Think about what your parents or grandparents might say about V10.
I can easily see key parts of feedback being:
- too much information on the main screen, just show me what I need to drive
- buttons (for sentry/ defrost) too small
- too complex - why isn't everything under controls, it's all over the place (eg. Sentry, tyre pressure, Wifi etc)
The Swipe Cards in particular, while useful, was absolutely horrible UI.
Where else in Android or Apple would you swipe on a random part of the screen (with no visual target or icon) to bring up a feature. Yes you might swipe to flip an entire window, but never an individual part.
(Which by its nature as a forum will focus young-middle age, male and techy.)
As Tesla goes more mainstream, it's attracting an increasingly mainstream customer, older and less tech focussed.
Think about what your parents or grandparents might say about V10.
I can easily see key parts of feedback being:
- too much information on the main screen, just show me what I need to drive
- buttons (for sentry/ defrost) too small
- too complex - why isn't everything under controls, it's all over the place (eg. Sentry, tyre pressure, Wifi etc)
The Swipe Cards in particular, while useful, was absolutely horrible UI.
Where else in Android or Apple would you swipe on a random part of the screen (with no visual target or icon) to bring up a feature. Yes you might swipe to flip an entire window, but never an individual part.
LOL... yes, "just show me 5 different buttons for music and hide all that other junk, sonny boy"
sleepydoc
Well-Known Member
Ummm…no. That’s one of the problems with V11. Touch screens are already suboptimal for controls in a car because they have no tactile feedback. You simply can’t operate them blind like you can physical controls. The Model Y at least has anogther strike against it because the suspension is so harsh it’s impossible to hold your arm still. the edge of the screen at least has a solid reference. The middle of the screen has no reference and is far more difficult to hit and take far more concentration.
This was acutely evident for me a week ago when I drove our Forester. I instantly noticed how much easier it was to use the controls - most of them I could use without even taking my eyes off the road.
That’s another problem with V11. The stuff you shouldn’t be using (games, toybox, phone) are easier to access and the stuff you need is harder to access.
Next time I am pulled over I will say “Officer, I was not playing with the iPad; I was trying to turn on the defogger”
Never talked to a car in my life lol, passengers in it or not. No intention starting now either, just because Elon says
It was discussed ad nauseam. Compared to the manual interface:
- VC need cell coverage. Which means they are not available exactly when you need them (e.g. twisty mountain road)
- VC are slower than manual controls. Sometimes, time to activate a function is critical (e.g. defogger)
- VC have little logic or system behind them. “Enable child lock” works as expected; “Disable child lock” does nothing.
- VC are not officially documented by Tesla and keep changing
- Unless the phrase is _exact_ it does not work (see the time criticality above)
- VC voice recognition does not always work well and often misinterpreted (see the time criticality above)
- VC do not work when there is an active call
- Novelty wears out quickly when there are passengers in the car (“Quiet now! Dad needs to talk to the car!”)
They are nice gimmick and useful is some cases (e.g. sending messages, dial, etc.) but not a replacement for critical systems control interface.
OxBrew
Active Member
I sort of agree, and suggested the same, but new issues keep popping up with v11, so someone should edit a long list of not only differences, but actual malfunction, and fixes, and keep a first post as up to date as possible. Just today someone mentioned lagging screen and re-booting 2x in one trip. Stuff is messed up, needs to be documented. Seems like Tesla is not on top of it, could be a good cheat sheet for them? (or maybe not, since so much depends on exact builds?). What a cluster.
sleepydoc
Well-Known Member
I feel like part of the problem is that people keep giving non-solutions like "you can just use voice commands" and other things that have been rehashed ad nauseam. the title of this thread even says 'everyone complaining is just a troll.'
OxBrew
Active Member
Yeah. There are a couple threads that get closer in the first post. There needs to be 3 threads, all pinned, and all discussion directed to those threads. All new threads deleted or merged (if actually new issues)
1. Design differences, sort of a guide (exists).
2. Bugs and extreme bad design choices (disappearing compass, windows covering windows and blocking functions, missing total trip time in nav...)
3. Hardware malfunctions: heat pump, rear seat heaters, repeated screen reboots, laggy backup camera...)
Would take several people to manage and keep a first post updated on each thread. All complaints/reports should include exact model, month and year of build date, and exact software version with issue.
I've seen this kind of tracking in other owner's car forums when major issues pop up. That's one reason we're here, right? To fill in with crowd based solutions when the company can't keep up.
Or we can all just keep bitching randomly.
Or perhaps it's okay to just give people a place to voice their frustrations. Not everything has to be documentation.