IC replacement not working

[Gu$ G]

My buddy purchased an IC from Realdeel and he just got it installed. The car is only illuminating about half of the screen, and the image is pretty distorted and not working. Anyone seen this happen before? He initially tried swapping the IC without disconnecting the HV, but even after removing HV / 12V power he still can't get this issue to clear with a reset. Anyone seen this before?

 

[Gu$ G]

Chad from reeldeal messaged us back and thinks this is a misaligned ribbon cable. Will report back, thank you for the quick reply Chad!

 

[KyleDay]

assuming this is on an mcu1 car, IC is a standalone computer that has to be firmware matched to the cid. Depending upon the firmware both the Ic and cid are currently running, and if you have Ethernet access to the car network, this can be easy or hard.

But I just want to warn you that assuming you get the lcd issues resolved, the ic will need a firmware redeploy before it’ll talk to the car correctly.

oh, and until you get it working, gateway will NOT charge your 12v battery until the redeploy is successful. So watch your 12v battery voltage because you could kill your 12v battery in a few hours.

 

[Doanster1]

assuming this is on an mcu1 car, IC is a standalone computer that has to be firmware matched to the cid. Depending upon the firmware both the Ic and cid are currently running, and if you have Ethernet access to the car network, this can be easy or hard.

But I just want to warn you that assuming you get the lcd issues resolved, the ic will need a firmware redeploy before it’ll talk to the car correctly.

oh, and until you get it working, gateway will NOT charge your 12v battery until the redeploy is successful. So watch your 12v battery voltage because you could kill your 12v battery in a few hours.

Realdeel not sold replacement screens, not the entire IC so if the prob just is a loose/misaligned connection they should be golden.

 

[Shadious]

Is Reel Deal still selling IC screens? The used one I replaced last year started leaking

 

[uscgreel]

Is Reel Deal still selling IC screens? The used one I replaced last year started leaking

@Shadious yes we have them! It is a bummer yours leaked, we try to tell people to be aware of that with the used market.

 

[uscgreel]

Chad from reeldeal messaged us back and thinks this is a misaligned ribbon cable. Will report back, thank you for the quick reply Chad!

You are welcome, we actually added an update to our site about your scenario, just be extra sure the ribbon cables are completely seated.