Definitely sounds like surge pricing would have helped a lot with congestion issues. People who didn't need the charge would charge to 50% and then be on their way while you would be able to charge to 100%. Unfortunately I don't think that's a realistic solution given all the people with FUSC and people's general dislike of market based solutions.
Tesla has all the data on supercharger utilization and where people are going so I hope they'll implement a system that makes everyone better off. Superchargers are very expensive to build and maintain so it makes sense to use them as efficiently as possible.
Another example I've brought up in the past: Gothenburg, NE to Murdo, SD is a 245 mile direct trip. When charged close to 100%, it can be done in an S 90D. If not allowed to charge above 80% along the way, the trip could jump up to 610 miles (via WY) or up to 646 miles (via IA).
There are many parts of the country where an arbitrary 80% rule wouldn't be fair. Fortunately, these locations usually aren't congested. Even if they are congested, such as during the 2017 total eclipse, limiting someone to 80% could prevent them from reaching their destination or require them to drive hundreds of miles out of the way. It seems more energy efficient to allow them to spend a few more minutes charging so they can take a more direct route.
Maybe instead of surge pricing, they could set up the system allowing drivers to indicate if they are charging for long distance and the route they will be taking. If that car needs 90% or 100%, perhaps a message could be sent to other cars charging or waiting to charge, explaining the need to charge longer. Then again, such a system would be ripe for abuse as anyone could just
say they were driving long distance. I suppose a lower tech solution would be for the driver to put a "Murdo, SD or BUST!" sign in the window...or to get out and actually talk with other drivers and let them know that they really
need the charge. I think I've talked with drivers at nearly every Supercharger I've stopped at, at least when there were actually other drivers there to talk to!